Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output.

Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted....

Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across is that most speakers and writers don't have a point....

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

In 12 rewarding lectures, Professor Allison Friederichs, associate teaching professor and the associate dean for academic affairs at the University of Denver, University College, will share the secrets to sharpening your written, oral, and interpersonal communications skills....

A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

Discover: Expert advice with real-world examples. Proven case studies, tips, and templates. How to get results by capturing, crafting, telling stories, and more....

Is there a hidden part of you that no one else sees? Do you have a vivid inner world of thoughts and emotions that your peers and loved ones can't seem to access? Find out more....

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

Power Questions sets out a series of strategic questions that will help you win new business and dramatically deepen your professional and personal relationships....

Steve Jobs electrified audiences with his incomparable style and showmanship. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage....

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers...

We know that the key to getting ahead and launching our ideas is building and sustaining a high-quality and diverse network. But the days of handing out hundreds of business cards at conferences and hoping for the best are over....

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected—because most don’t know how to truly listen.  The result? You constantly fight to be “heard” over all the noise and distraction....

Your indispensable guide for coaching mastery....

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? Listen to find out more....

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.

What is the one quality that all successful people have in common? They have mastered the art of dealing with people....

Don't just let influence just happen to you....

Leaders! Do you have days when you feel like you're communicating with toddlers rather than adults in the workplace? Are you tired of dealing with sulking, tantrums, personality clashes, and poor performance? Listen to find out more....

Your happiness and your success depend on your working relationships. Every working relationship can be better. This book shows you how to build the best possible relationship....

In Building a StoryBrand 2.0, Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output. The StoryBrand framework is a proven process that has helped thousands of companies engage with their existing customers, giving them the ultimate competitive advantage. Now you can have access to the perfected version, making it more essential.

Negotiation is a basic human activity that arises out of wants, desires, needs, and disputes. You want something I have. I want to trade for something you have. You believe I wronged you, and you want damages. As organized collections of people, we negotiate terms of exchange. In The Seven Tensions of Negotiation, you’ll discover how to simply say “maybe not” and leverage the seven tensions of negotiation to your advantage.

When you speak, do people lean in? When they hear you, do others feel impressed, challenged, motivated or inspired? Through tested frameworks and instantly applicable techniques, How to Influence Anyone, Anywhere, Every Time shows you how to use your words and your body language to engage and persuade. With this handbook, you'll learn crucial communication skills for delivering with impact in any professional setting ? be it in the boardroom, your next sales meeting or interpersonal interactions. Master how to deliver your message with conviction, confidence and clarity.

Parlez-moi de vous... ? C'est la question qui bloque ! Sans doute le passage le plus difficile dans un entretien ! Que faut-il dire ? Et comment le dire ? Comment valoriser ses points forts... et muscler ses points faibles ? Parler de soi, raconter son histoire est un exercice très difficile mais qui peut rapporter gros. Avec vos proches, vos clients, vos collègues... vous n'avez que quelques instants pour être bon ! Et gare aux discours trop longs, confus, hors sujet ou ennuyeux... Les pièges ne sont pas là où vous les croyez.

Do you struggle to express yourself clearly, build trust, or command attention? Ever wonder why some people can connect, lead, and influence effortlessly? The answer: masterful communication—and you can learn it too.

Imagine being able to effortlessly talk to anyone, anytime, and anywhere, without feeling like you're putting on a show. No more awkward silences, no more forced small talk, and no more feeling like an outsider in social situations. This book reveals the secrets to unlocking your inner confidence and naturally connecting with others, banishing your fear of small talk and turning awkward silences into meaningful conversations. You'll learn how to build lasting relationships and master the art of socializing, from mirroring and open-ended questions to active listening and storytelling.

"The Art of How to Talk to Anyone Anytime Anywhere" is an essential guide for anyone looking to master communication and build meaningful connections. Packed with practical tips, real-world examples, and actionable exercises, this book empowers listeners to communicate confidently, whether with strangers, colleagues, or friends.

Good communication paves the path to professional transformation, and your journey to developing all the skills you need to achieve success starts right here. Effective communication is the key to success in any workplace. But it doesn’t come naturally to everyone. You're not alone if you find it hard to summon the courage to hold your own in certain situations.

You don’t need to be a mind reader or a psychologist to understand body language. This book will give you the power to decode people’s unspoken emotions, transform your own body language into a tool of confidence, and command any room.

British business journalist and management theorist Des Dearlove delivers an insightful and practical discussion of how firms can build meaningful and authentic connections with their employees, encouraging productivity, improving talent retention, and creating an enduring competitive advantage. You'll find out why the latest peer-reviewed research lends support to the notion that it is the nature of interpersonal environments—and not compensation—that many employees consider to be the most impactful when they're deciding whether to exit a job.

Die zweite Auflage (2024) unseres Bestsellers ist mehr als nur eine Neuauflage – es ist eine wesentliche Erweiterung und Vertiefung des beliebten Klassikers. In einer Welt, die sich rasant verändert, bleibt die Kunst der Kommunikation und des Fragens unverändert wichtig.

This transformative bundle is your key to unlocking the secrets of authentic communication, confidently navigating any social setting, and becoming a charismatic people magnet.

In Ally Leadership, Stephanie Chung, a groundbreaking aviation executive and the first African-American president in private aviation, addresses a critical challenge facing today’s leaders: leading a divergent, multi-generational workforce effectively.

Interested In A More Productive Network? Forget about all those networking skills ... they are of little value. Abandon the notion of accumulating all those spiffy networking techniques … they are a waste of time. You can only achieve long-term networking success through the consistent practice of Foundational Networking, which is the process of consciously building in your relationships the quintessential networking elements of “know, like and trust.”

Do you feel team dynamics in your workplace as a nurse are negatively influencing your service delivery and wish things were different? And are you looking for a blueprint that will help you become better at what you do in patient care as you work with colleagues in a healthcare setting? If you've answered YES, You are about to discover how to leverage the power of teamwork for optimal patient care in your work as a nurse!

If your work requires you to be around people constantly, it can be hard and exhausting. It’s a challenge to know what to say. It can be difficult to keep a conversation going and a struggle to move beyond small talk to something more meaningful. All of it can leave you wondering how to make a true connection--which is the ultimate goal.

In this audiobook, Mike shows you how to structure your team now and plan for future growth, get the right people on the team and the wrong people off the team, craft the right culture, develop your talent, and execute with discipline and accountability.

心を動かす言葉が、自然に出てくる。現役コピーライターが「漠然とした思い」を「自分の言葉」に変える方法を紹介します。うまく言葉にできない、と感じることはありますか。□企画書や提案書の文章を書く時、言葉がうまくまとまらない。とりあえず検索して出てきた例を参考に、文

In this FUN and data rich book, you will discover how you can WIN BUSINESS through cultivating meaningful RELATIONSHIPS, nourished by listening, respect, trust, and cultural sensitivity. This business development “guidebook” illustrates relationship building and leadership strategies with quotations from entrepreneurs, communication theories, business case studies, Taoism metaphors, and real-life stories.

Our daily lives and communications lack clarity. This is a huge problem in long-term relationships, regardless of whether they involve entrepreneurs, managers, political leaders, or romantic partners. When you don’t fully understand what someone says or don’t say what you want to, confusion reigns. Missed opportunities and regrets abound, often with disastrous results. In Don’t Be a Crab! Hooman Motevalli walks you through a series of important, potentially life-changing steps to permanently improve how you communicate.