Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

Dale Carnegie could never have predicted the trajectory that new media would take, and the ways that the simple television screen would be adapted....

In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across is that most speakers and writers don't have a point....

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps....

A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

In Speak to Win, Tracy tells you how to master the art of the winning speech - and use it to achieve your most impossible-seeming goals....

Master the power of influence and persuasion to achieve more in work and life. For business leaders and managers, as well as those who work in sales, the power of influence can be a potent advantage....

How many business books can stand a 100-year test of time? This little volume has done just that....

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want....

Business partnerships are wonderfully complex entities. As with all relationships, they are vulnerable and subject to fallibility....

Apply the latest advances in neuroscience to your real-world persuasion and influence strategies for immediate results....

How to Read a Person Like a Book teaches listeners how to understand the strangers, friends, and work colleagues around them by reading their body language....

Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

Business is just like any sector or topic, with its own language, customs, codes, and terminologies. Author Dan Strutzel presents over 500 words and short expressions from a variety of different business categories....

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth....

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

Unleash the Power of Storytelling offers a practical roadmap to crafting and delivering more powerful, persuasive stories that you can use to get more of what you want out of your career and your life....

Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking....

Apply the seven universal elements of powerful stories to dramatically improve how you connect with customers and grow your business through social media channels....

Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.

Bestselling author and ace communication strategist Sam Horn reveals her "secret sauce" for truly connecting with people - whether it's one or one million....

प्रखर वक्ता होना, ओजस्वी वाणी का स्वामी होना, प्रभावी शैली में श्रोताओं को मंत्र-मुग्ध कर देने की क्षमता जिसमें हो, वह सामान्य व्यक्ति की तुलना में अधिक सफल होने की संभावना रखता है। बातचीत करना भाषण की कला सीखने का सबसे पहला सिद्धांत है। शुरुआती दौर में स्वर एवं अंदाज जैसी कलाओं पर ध्यान देने की आवश्यकता नहीं होती है। बातचीत करना कला को सीखने का पहला सिद्धांत है; अर्थात् बोलिए, वाद-विवाद में हिस्सा लीजिए, अपनी प्रतिभा का स्वयं आकलन कीजिए और दर्शकों की आलोचना से सीखने की कोशिश कीजिए।.

सफल नेता बनने के लिए किसी को न केवल अच्छे काम करने होंगे, बल्कि एक ओजस्वी वक्ता की तरह अपने विचारों को प्रभावी ढंग से पेश भी करना होगा। महान् नेता हमेशा अपने कामों और फैसलों पर भरोसा रखते हैं। वे अपने शब्दों की कीमत और उनकी ताकत को समझते हैं। मानव मनोविज्ञान की गहरी समझ के कारण व्यक्तित्व विकास के विश्वविख्यात लेखक डेल कारनेगी अपने पाठकों को जीवन में सही और फलदायी विकल्पों को चुनने की राह दिखाते हैं।

Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You'll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren't, who else in their company or another department might be.

DESPRE AUDIOBOOK. Te așteaptă o prezentare de care depinde cariera ta și te simți nepregătit? Ei bine, această carte este soluția. Vei învăța să-ți învingi frica de a vorbi în public și vei descoperi cum să transmiți idei care au puterea să schimbe lumea. Majoritatea populației globului știe ce înseamnă teama de a vorbi în public. Dar numai cei care îi înțeleg mecanismele interioare pot să depășească obstacolele pe care le întâmpină adesea în momentul în care sunt nevoiți să vorbească în fața unui auditoriu.

◆経営者、タレント、政治家、弁護士など２５００人の人生を変えた３ステップを初公開! 「パーソナル・ブランディング」とは、あなた個人の魅力で「選ばれる人になる」ための技術です。

■【パワハラ上司】【クライアント】【パートナー】【毒親】…切るに切れないめんどくさい相手に嫌われずに言い返す方法

Forget what you know about managing emotions. Here are the habits that work in real life. Most advice on handling emotions is all theory and no practice. It tells you what to do, but not how to do it. It’s like telling someone to "just be confident" without showing them how. But what if there was a proven framework for developing the essential habits of people who manage their emotions effectively? What if you could read people’s emotions as easily as you read this sentence?

興味を持たれ、記憶に残るような人間になってはじめて、お客様は営業の言葉を聞いてくれる。リッツ・カールトンでホスピタリティを学び、３１歳で挑戦したアメリカン・エキスプレスの法人営業では、わずか１年で紹介数＆顧客満足度トップに輝いた「高卒営業」が初めて明かす。

「……で？」ともう言わせない！　一つの型を覚えるだけで、「わかりやすい！」が返ってくる伝え方 仕事も日常生活も、すべて「コミュニケーション」＝「伝える」ことが基礎にあります。

Are you tired of feeling overpowered in debates or conversations, even when you know you're right? Hit Them Like Hitchens is your ultimate guide to mastering the art of argument, inspired by Christopher Hitchens, one of the most formidable debaters of our time. This book isn't just about winning debates—it's about using truth, wit, and integrity to persuade effectively. Whether you're negotiating at work, engaging in a heated discussion at a social gathering, or debating online, this book will provide the tools to help you build stronger arguments, expose fallacies, and win over audiences.

Making meaningful connections with other humans is one of the great joys in life. We may form lifelong personal or professional friendships, we may connect with someone with shared experience through a season of our lives or we may just have a great conversation. This is relationship building which in business circles we refer to as “networking”. Along the way networking became less about forming human connections and transitioned, at least in business to become transactional and centered around how we can extract value from others to benefit ourselves.

Вам сложно общаться с незнакомыми людьми? Не можете склонить собеседника на свою сторону? Вам кажется, что вас никто не слушает? Тогда скорее начинайте слушать эту книгу! Изложенные здесь практические советы помогут вам усовершенствовать навыки общения, вы сможете свободно изъясняться в любой ситуации, станете желанным собеседником в любой компании.

Este libro te enseñará estrategias prácticas y creativas para refinar y mejorar tu memoria. Aprenderás técnicas eficaces sobre cómo mantener el cerebro en óptimas condiciones, la manera de superar el olvido y cómo conservar fácilmente los datos en tu mente para recuperarlos inmediatamente en cualquier momento.

How to Make Rich Friends is your essential roadmap to building meaningful, lasting relationships with successful and wealthy individuals. Whether you’re an entrepreneur, a professional, or someone looking to expand your social circles, this book provides you with practical strategies to connect with high-net-worth people in a way that is both authentic and impactful. Written by Richard Fink, this guide goes beyond the basics of networking to offer insights into the mindset of the wealthy, how they think, and what drives them.

Talk to Anyone is your ultimate guide to mastering communication, boosting confidence, and building meaningful relationships.