Conflict Resolution & Mediation

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

We're trying to get something done that really matters to us....

Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....

The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time....

Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces....

Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....

Bestselling author Charles Feltman updates his business classic, The Thin Book of Trust, with new resources and tools to build trust in the post-pandemic world.

Discover the science-based secrets to reducing workplace stress, building unwavering resilience, and achieving success through the power of conversation.

Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.

This book will inspire you to control the negotiation before you enter the room....

Carol Juergenen Sheets and Allan J. Katz have created a workbook/roadmap for rebuilding relationships damaged by sexual addiction and other forms of infidelity.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

Do you feel like you’re always busy but never progressing? Unchain yourself from the grip of delay and dive into "Time Management for Procrastinators," the essential guide for those constantly postponing tasks and grappling with the elusive tick-tock of the clock.

Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....

From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....

The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work....

Stoic at Work is for anyone with a job, applying ancient wisdom to the modern workplace set out in 49 rules....

101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on....

The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively....

Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what's been making you a victim....

Conflict is an opportunity. Use it wisely and you will unlock value in you, your team and your organisation.

It's about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down....

This definitive box set includes all the landmark speeches of the great orator and American leader Martin Luther King, Jr....

What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families—Drs. Jim Guinn and John Eliot have reduced the time and cost of conflict resolution. With this experience combined with science and research, Guinn and Eliot discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.

When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and advisor to the UN Mediation Unit, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail. Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it

The Let It Be Method: A Simple Reflective Guide to Finding Balance in a World Full of Choices by Laura La’Wonder is your ultimate companion for navigating life’s complexities with clarity, peace, and purpose.

Unleash the power of language with The Importance of Words in Communication and Ways to Persuade the Opponent Using Words. Crammed with wisdom, this guidebook offers transformative insights into the role of words in shaping conversations, connections, and conflicts.

DESPRE AUDIOBOOK. Ai putea crede că știi totul despre natura conflictelor și cum pot fi soluționate. De asemenea, că orice încercare de a adânci această cunoaștere ar fi inutilă sau cel mult o acumulare de date plictisitoare și irelevante. Și, într-un fel, e posibil să ai dreptate. Dar dacă ai schimba total perspectiva? Volumul de față îți propune aplicarea câtorva instrumente de gândire neconvenționale, deși deja foarte cunoscute, precum gândirea laterală.