Conflict Resolution & Mediation

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

We're trying to get something done that really matters to us....

The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time....

Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....

Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.

Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces....

Carol Juergenen Sheets and Allan J. Katz have created a workbook/roadmap for rebuilding relationships damaged by sexual addiction and other forms of infidelity.

This book will inspire you to control the negotiation before you enter the room....

Stoic at Work is for anyone with a job, applying ancient wisdom to the modern workplace set out in 49 rules....

It's about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down....

Bestselling author Charles Feltman updates his business classic, The Thin Book of Trust, with new resources and tools to build trust in the post-pandemic world.

The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively....

This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....

In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management....

From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....

Don’t Care What Other People Think skillfully brings together valuable insights and practical frameworks that everyone can understand and apply....

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why"....

Discover the science-based secrets to reducing workplace stress, building unwavering resilience, and achieving success through the power of conversation.

Life is a series of negotiations, whether or not you think of yourself as a negotiator....

Globalization means that we need to be prepared to interact with people from a wide range of cultures....

Os integrantes do Projeto de Negociação de Harvard mostram como lidar com conversas difíceis com mais habilidade e confiança....

The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work....

This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....

Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being....

A collection of articles on various topics related to industries in business. Opinion pieces, business trends, and guidance through business lessons.

Create peace at home and build prosperity at work. The opportunities are great for family business owners, but so are the risks. You’re shaping a legacy, building an inheritance, and generating generational financial freedom. But when the wealth and well-being of your family and business intertwine, how do you ensure success in both areas?

Vorgesetzte treffen häufig dumme Entscheidungen und erscheinen uns nicht ausreichend qualifiziert für ihre Aufgaben. Und deren Vorgesetzte? Oft noch schlimmer. Doch damit nicht genug. Auch unter den einfachen Kollegen herrschen Selbstsucht, Lügen, Neid und Bosheit. Das mag nach übler Nachrede und haltlosen Schuldzuweisungen frustrierter Büroangestellter oder alkoholisierter Stammtischbesatzungen klingen.

In a time when divisiveness and disinformation dominate our conversations, Eric J. Miller offers a refreshing path forward—one rooted in time-honored, spiritually-centered practices. In Allied We Can Find Common Ground, Miller draws on principles of self-awareness, compassion, and mindfulness, showing how higher-level leaders can use these ancient values to forge connections in today's fractured world.

Even the most talented and well-meaning leaders have blind-spots. Gaps in their awareness impact teamwork, create conflict, lead to a loss of talent. Find, Fix, Fill Your Leadership Gap will enlighten any leader to their gaps, provide strategies for repairing past damage, and teach skills that secure a healthy and successful future for the leader, their teams, and their company. You want a successful team……but challenges come at every turn. Could you lead differently, better?