Customer Science

Product list
    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 11-05-2021
    • Language: English
    • 4.5 out of 5 stars 4 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Non-member price: $24.99 or 1 Credit

    Sale price: $24.99 or 1 Credit

    • Customer Strategy in the Age of AI
    • By: Mark Abraham, David C. Edelman
    • Narrated by: Christopher Douyard
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-2024
    • Language: English
    • Not rated yet
    • Consumers want personalized experiences, but few companies are rising to the challenge. To be done effectively, personalization must be a critical element of an organization's strategy.

    Non-member price: $24.37 or 1 Credit

    Sale price: $24.37 or 1 Credit

  • Non-member price: $27.99 or 1 Credit

    Sale price: $27.99 or 1 Credit

    • Powerful New Tools for Predicting Trends, Connecting with Customers, and Closing Sales
    • By: A.K. Pradeep, Andrew Appel, Stan Sthanunathan
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 53 mins
    • Release date: 26-02-2019
    • Language: English
    • Not rated yet
    • AI for Marketing and Product Innovation offers creatives and marketing professionals a non-tech guide to artificial intelligence (AI) and machine learning (ML) - twin technologies that stand poised to revolutionize the way we sell....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • The Science Behind Creating Great Experiences and Lasting Impressions
    • By: Noah Fleming
    • Narrated by: Walter Dixon
    • Length: 5 hrs and 50 mins
    • Release date: 15-11-2016
    • Language: English
    • 5 out of 5 stars 2 ratings
    • How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • Ready or Not, AI Enabled Non-Human Customers Are Coming to Your Business. How You Adapt Will Make or Break Your Future
    • By: Don Scheibenreif, Mark Raskino
    • Narrated by: Don Scheibenreif, Mark Raskino, Daryl Plummer
    • Length: 7 hrs and 51 mins
    • Release date: 11-04-2024
    • Language: English
    • Not rated yet
    • For thousands of years, customers have been individual humans, families or organizations. But soon, generative AI enabled software and hardware machines will start to act as customers. First they will shop for us, later they will act for themselves.

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • How to Deliver Great Customer Experiences at Scale
    • By: Tony Bates, Dr. Natalie Petouhoff
    • Narrated by: Jennifer Jill Araya
    • Length: 9 hrs and 53 mins
    • Release date: 25-08-2023
    • Language: English
    • Not rated yet
    • A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • : The Science of Attracting Customers
    • By: Jimmy Vee, Joel Bauer, Travis Miller
    • Narrated by: Travis Miller
    • Length: 6 hrs and 18 mins
    • Release date: 17-06-2009
    • Language: English
    • Not rated yet
    • Wouldn't it be great if you could just sit there on your duff while customers came to you - with no need for cold-calling, prospecting, hard-selling, or flat-out begging for business....

    Non-member price: $23.99 or 1 Credit

    Sale price: $23.99 or 1 Credit

  • Non-member price: $27.99 or 1 Credit

    Sale price: $27.99 or 1 Credit

    • Fright Club!
    • By: Brigitte Henry Cooper
    • Narrated by: Brooke Blanchard
    • Length: 30 mins
    • Release date: 20-06-2023
    • Language: English
    • Not rated yet
    • After losing her parents, Ella moves to Windy Hollow to live with her Great Aunt Raven. Her days are kept busy by a series of neighborhood odd jobs assigned to her by the mysterious matriarch....

    Non-member price: $6.99 or 1 Credit

    Sale price: $6.99 or 1 Credit

    • The Art and Science of Selling Through Relationships
    • By: Richard Abraham
    • Narrated by: Peter Ganim
    • Length: 2 hrs and 55 mins
    • Release date: 09-07-2020
    • Language: English
    • Not rated yet
    • Mr. Shmooze is the parable of a man who reveals the secret shared by all superstar salespeople. Selling, in its most exquisite form, is not about "taking", nor is it about "persuading". Selling, believe it or not, is about "giving"....

    Non-member price: $22.99 or 1 Credit

    Sale price: $22.99 or 1 Credit

    • How to Transform the Customer Experience for the World’s Most Powerful Consumers
    • By: Bridget Brennan
    • Narrated by: Lisa Wright
    • Length: 4 hrs and 19 mins
    • Release date: 05-03-2019
    • Language: English
    • Not rated yet
    • Bridget Brennan, CEO of Female Factor, shows listeners how to win sales and grow market share by creating a customer experience that appeals to the most powerful consumers: women....

    Non-member price: $16.99 or 1 Credit

    Sale price: $16.99 or 1 Credit

    • The Insights You Need from Harvard Business Review (HBR Insights Series)
    • By: Harvard Business Review
    • Narrated by: Christopher Grove, Janet Metzger
    • Series: HBR Insights Series
    • Length: 2 hrs and 56 mins
    • Release date: 22-09-2020
    • Language: English
    • 4.5 out of 5 stars 4 ratings
    • Customer Data and Privacy: The Insights You Need from Harvard Business Review will help you understand the tangled interdependencies and complexities and develop strategies that allow your company to be good stewards, collecting, using, and storing customer data responsibly....

    Non-member price: $14.99 or 1 Credit

    Sale price: $14.99 or 1 Credit

    • Your Step-By-Step Guide to Success, 4th Edition
    • By: The Staff of Entrepreneur Media Inc., Cheryl Kimball
    • Narrated by: Lisa Flanagan
    • Length: 5 hrs and 26 mins
    • Release date: 30-10-2018
    • Language: English
    • Not rated yet
    • Take your passion for event planning to the next level with advice and tools you need to start, run, and grow a successful business. From writing a solid contract to finding reliable vendors, our experts help you identify your niche, teach you how to scout potential clients, and more....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • Designing Products and Services for Three Billion New Customers
    • By: Paul Polak, Mal Warwick
    • Narrated by: William Hughes
    • Length: 7 hrs and 18 mins
    • Release date: 09-09-2013
    • Language: English
    • 5 out of 5 stars 4 ratings
    • The nearly three billion people living on two dollars a day are not just the world’s greatest challenge - they represent an extraordinary market opportunity....

    Non-member price: $23.99 or 1 Credit

    Sale price: $23.99 or 1 Credit

  • Non-member price: $9.99 or 1 Credit

    Sale price: $9.99 or 1 Credit

  • Non-member price: $5.99 or 1 Credit

    Sale price: $5.99 or 1 Credit

    • Persuading Customers When They Ignore Marketing
    • By: Bryan Eisenberg, Jeffrey Eisenberg
    • Narrated by: Van Tracy
    • Length: 8 hrs and 13 mins
    • Release date: 10-01-2023
    • Language: English
    • Not rated yet
    • Evolving from the premise that customers have always behaved more like cats than Pavlov's dogs, Waiting for Your Cat to Bark? examines how emerging media have undermined the effectiveness of prevailing mass marketing models....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • By: Abigail Fero
    • Narrated by: Errika Mason
    • Length: 1 hr and 16 mins
    • Release date: 18-12-2013
    • Language: English
    • Not rated yet
    • She's tied to the shop for a crime she didn't do, serving customers their wishes and nightmares, searching for the three missing puzzle pieces as she does so....

    Non-member price: $9.99 or 1 Credit

    Sale price: $9.99 or 1 Credit

    • How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience
    • By: Evangelos Simoudis
    • Narrated by: Eric Burgher
    • Length: 6 hrs and 7 mins
    • Release date: 19-03-2024
    • Language: English
    • Not rated yet
    • Megatrends such as climate change, urbanization, new work practices, and aging populations are starting to impact how we move and how we transport goods, as well as the decisions we make about consumer transportation and logistics.

    Non-member price: $22.99 or 1 Credit

    Sale price: $22.99 or 1 Credit