Business Customer Success

Product list
    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 24-03-2020
    • Language: English
    • 4.5 out of 5 stars 6 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-2017
    • Language: English
    • 4.5 out of 5 stars 10 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 09-07-2024
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 06-12-2021
    • Language: English
    • 5 out of 5 stars 3 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Non-member price: $19.99 or 1 Credit

    Sale price: $19.99 or 1 Credit

    • The Brian Tracy Success Library
    • By: Brian Tracy
    • Narrated by: Brian Tracy
    • Length: 2 hrs and 1 min
    • Release date: 04-10-2013
    • Language: English
    • 4.5 out of 5 stars 20 ratings
    • Negotiation is an essential element of almost all of our interactions - personally and professionally....

    Non-member price: $12.99 or 1 Credit

    Sale price: $12.99 or 1 Credit

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 11-05-2021
    • Language: English
    • 4.5 out of 5 stars 4 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Non-member price: $24.99 or 1 Credit

    Sale price: $24.99 or 1 Credit

    • How to Achieve Customer Success and Create Exceptional CX
    • By: Isabella Villani
    • Narrated by: Jonathan Yen
    • Length: 9 hrs and 4 mins
    • Release date: 09-04-2019
    • Language: English
    • 4.5 out of 5 stars 5 ratings
    • Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments....

    Non-member price: $24.99 or 1 Credit

    Sale price: $24.99 or 1 Credit

    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 01-12-2020
    • Language: English
    • Not rated yet
    • Discover the secrets of written persuasion....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • Clarify Your Message So Customers Will Listen
    • By: Donald Miller
    • Narrated by: Donald Miller
    • Length: 4 hrs and 56 mins
    • Release date: 10-10-2017
    • Language: English
    • 5 out of 5 stars 713 ratings
    • Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

    Non-member price: $16.99 or 1 Credit

    Sale price: $16.99 or 1 Credit

    • The Remarkable Power of Giving People More Than They Expect
    • By: Will Guidara
    • Narrated by: Will Guidara
    • Length: 8 hrs and 37 mins
    • Release date: 08-02-2024
    • Language: English
    • 5 out of 5 stars 35 ratings
    • Former co-owner of legendary restaurant Eleven Madison Park Will Guidara shares essential lessons in hospitality for every business....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • A Path to Profits, Passion, and Purpose
    • By: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 07-06-2010
    • Language: English
    • 4.5 out of 5 stars 380 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • By: Jay Goncalves, Ben McLellan
    • Narrated by: Ben McLellan
    • Length: 5 hrs and 28 mins
    • Release date: 06-02-2023
    • Language: English
    • Not rated yet
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    Non-member price: $22.99 or 1 Credit

    Sale price: $22.99 or 1 Credit

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 31-07-2020
    • Language: English
    • 4 out of 5 stars 1 rating
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 21-04-2020
    • Language: English
    • 4.5 out of 5 stars 26 ratings
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 12-11-2019
    • Language: English
    • 1 out of 5 stars 1 rating
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • 10 Steps to Creating Raving Fans for Any Business
    • By: Stevens Amanda
    • Narrated by: Amanda Stevens
    • Length: 2 hrs and 56 mins
    • Release date: 03-06-2019
    • Language: English
    • 5 out of 5 stars 9 ratings
    • This book reveals the 10 proven principles you can use to make immediate and impactful improvements to your customer experience, regardless of your product, service, industry, and size....

    Non-member price: $9.99 or 1 Credit

    Sale price: $9.99 or 1 Credit

    • Discover Products That Create Customer Value and Business Value
    • By: Teresa Torres
    • Narrated by: Teresa Torres
    • Length: 7 hrs and 9 mins
    • Release date: 15-04-2022
    • Language: English
    • 5 out of 5 stars 14 ratings
    • In this audiobook, you'll learn a structured and sustainable approach to continuous discovery that will help you answer each of these questions, giving you the confidence to act while also preparing you to be wrong....

    Non-member price: $22.99 or 1 Credit

    Sale price: $22.99 or 1 Credit

    • The Rules for Getting and Keeping Customers and Clients
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 8 mins
    • Release date: 06-06-2000
    • Language: English
    • 4 out of 5 stars 20 ratings
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

    Non-member price: $12.99 or 1 Credit

    Sale price: $12.99 or 1 Credit

    • How the Quiet and Shy Can Outsell Anyone
    • By: Matthew Pollard
    • Narrated by: Jamie Jackson
    • Length: 4 hrs and 57 mins
    • Release date: 04-01-2018
    • Language: English
    • 4.5 out of 5 stars 55 ratings
    • Sales is a skill anyone can learn and master - and introverts are especially good at it once they learn how to leverage their natural strengths....

    Non-member price: $16.99 or 1 Credit

    Sale price: $16.99 or 1 Credit

    • By: Roy Lilley
    • Narrated by: Timothy Andrés Pabon
    • Length: 3 hrs and 41 mins
    • Release date: 28-05-2019
    • Language: English
    • 3.5 out of 5 stars 29 ratings
    • Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

    Non-member price: $22.99 or 1 Credit

    Sale price: $22.99 or 1 Credit