Showing titles in Communication & Social Skills

At a time when toxic individualism is rending our society at every level, bestselling author and renowned marriage counsellor Terrence Real sees how it poisons intimate relationships in his therapy practice, where he works with couples on the brink of disaster. The good news: warmer, closer, more passionate relationships are possible if you have the right tools. In Us, Real shares his new science-backed skillset to transform your relationship into one that's based on compassion, collaboration and closeness.

Penguin presents the audiobook edition of The Asshole Survival Guide written and read by Robert I Sutton. Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30-40%. And social media has only given rise to further incivility - 40% of people have experienced harassment online.

Be Seen: Find Your Voice, Build Your Brand, Live Your Dream is the guide you need to break free from your fears and step into your spotlight. Be Seen is a roadmap for building a personal brand that showcases your unique talents and strengths. Through relatable stories and actionable advice, Jen Gottlieb shares her own path to becoming a recognized expert in her field and takes you on a journey of self-discovery to help you find your voice and unleash your full potential.

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into 60 seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.

In 10 Principles for Doing Effective Couples Therapy, two of the world's leading couple researchers and therapists give listeners an inside tour of what goes on inside the consulting rooms of their practice. They have been doing couples work for decades and still find it challenging and full of learning experiences. This book distills the knowledge they've gained over their years of practice into 10 principles at the core of good couples work. Each principle is illustrated with a clinically compiled case plus personal side-notes and storytelling.

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

Since the publication of Running on Empty: Overcome Your Childhood Emotional Neglect, many thousands of people have learned that invisible Childhood Emotional Neglect, or CEN, has been weighing on them their entire lives, and are now in the process of recovery. Running on Empty No More: Transform Your Relationships will offer even more solutions for the effects of CEN on people's lives: how to talk about CEN, and heal it, in relationships with partners, parents, and children.

Improv(e) Your Conversations teaches the ingenious rules of improv comedy that allow performers to turn boring prompts into memorable interactions worthy of standing ovations. This means there are real frameworks and templates to escape interview mode small talk – and start connecting and building rapport from the moment you say “Hello”. This book goes through over 15 of the most helpful and insightful improv comedy techniques with countless real-life examples to make you a great talker.

In The Secret to Great Oral: Learn How to Have a 10/10 Relationship Through Good Oral Communication, relationship coach Jake Maddock shows you how to build a 10/10 relationship with a partner. You're almost certainly the reason your past relationships have failed—and Jake shows you exactly why. He teaches you the five pillars of a successful relationship: masculine and feminine energy, attraction, courtship, communication, and intimacy.

People-pleasing is a widespread but misunderstood response to trauma. It can have a huge impact on your mental health, showing up in common psychological conditions including anxiety, co-dependence, and depression. Left unchallenged, people-pleasing habits can lead to chronic discomfort, exhaustion, and resentment. In Stop People Pleasing, certified life coach Hailey Magee offers an action-based approach to breaking the people-pleasing pattern. Drawing on social science, psychological research, and coaching exercises, Magee gives you the practical tools you need

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Here is a new collector's edition of this modern classic as you have never heard it before, read by Natalie Goldberg herself, and then infused with her most personal reflections about this "magic manual" for all writers. Try these ingenious, Zen-based exercises to expand your writing skills ¿ or just for fun.

A short book designed to help you communicate with more authenticity, clarity, and empathy while in the midst of a conflict by using the principles of nonviolent communication. It will show you the most common pitfalls and how to avoid them. This book will provide you with a toolkit to help you speak with 100% authenticity without judging, blaming, or condemning anyone. Using the strategies outlined in this book you will soon be able to turn every conflict into an opportunity for a deeper, more profound connection.

Cues - the tiny signals we send to others 24/7 through our body language, facial expressions, word choices and vocal inflection - have a massive impact on how we, and our ideas, come across. Our cues can either enhance our message or undermine it. In this entertaining and accessible guide to the hidden language of cues, Vanessa Van Edwards teaches you how to convey power, trust, leadership, likability and charisma in every interaction.

We live in a world ridden with conflict. Everyone knows about it and only a select few have any motivation to do anything about it. In general, people stick to their point of view believing that everyone else is wrong and most never stop to consider that each individual acts upon their "right way", that is, their individual values. This misunderstanding in society of the way we think, not what we think, or how we think, leads to conflict which manifests in personal relationships, business relationships, community struggle, and even conflicts at the global level.

Do you wish you could decode people? Do you want a formula for charisma? Do you want to know exactly what to say to your boss, your date or your networking partner? You need to know how people work. As a human behaviour investigator, Vanessa Van Edwards studies the hidden forces that drive our behaviour patterns in her lab - and she's cracked the code. In Captivate she shares a wealth of shortcuts, systems and behaviour hacks derived from her research, to help you take charge of interactions at work and at home.

Living in an ever-more-fragmented society, it might seem daunting to make and maintain friendships. But what if we could overcome our isolation epidemic by harnessing the power of platonic relationships? In this rigorously researched and compelling book, friendship expert and psychologist Dr. Marisa G. Franco shares why making friends and forging platonic connections doesn't just help to combat loneliness and better our society, but will also help us to lead happier and more fulfilled lives.

John C. Maxwell has been a public speaker and motivational teacher for more than fifty years. He is one of only eight people on the planet who have been awarded Toastmaster’s Golden Gavel and been inducted into the National Speakers' Association Hall of Fame. In The 16 Undeniable Laws of Communication: Apply Them and Make the Most of Your Message, he shares everything he’s learned from a lifetime of communication.

A powerful and personal guide on how to be effective, no matter who you're trying to influence. Whether it's the racist relative sitting across the table at a family function, or the CEO blind to the institutional barriers to people of colour in the workplace, award-winning journalist and vivacious leader Antoinette Lattouf has some tips and advice on what to do.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.