Exactly What to Say
The Magic Words for Influence and Impact
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Exactly What to Say
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Narrated by:
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Phil M. Jones
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By:
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Phil M. Jones
About this listen
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.
©2017 Phil M. Jones (P)2017 Phil M. JonesWhat listeners say about Exactly What to Say
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Sam
- 02-04-2018
Enthusiastic narration
It is a simple book that's easy to follow and great tips to implement immediately.
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Overall3 out of 5 stars
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Performance2 out of 5 stars
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Story1 out of 5 stars
- Anonymous User
- 04-03-2019
I was expecting so much more, way too short
Not enough content to be worth the money. Many others to read instead, save your credit
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4 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Nick
- 16-05-2018
Wow! Great stuff!
Can’t wait to listen to this again and take detailed notes. So many gems that I’ll be able to use in my conversations. Recommended for anyone trying to sell anyone else anything 👍
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2 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Captain
- 10-02-2023
Straight to the point
Phil always gets straight to the point. In this book he gives you 18 phrases to help you close that sale or convince your client to commit.
I found these phrases helpful but I must admit that for some of them I would love some further examples or applications. As Phil says in his conclusion it’s about practicing and through your own experience you will develop a feel for what is right and when it is right and when it is not. Only experience can teach you that - this is just a guide to get you started.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 15-07-2019
Fantastic resource
I have started practicing the magic words in my business and they have helped to increase my confidence and effectiveness. Thank you for sharing your knowledge and skills with us.
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2 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 17-03-2019
He is on the money
I actually use many of these words and phrases in my sales routine and they do have impact. Well presented.
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2 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- pjero mardesic
- 09-01-2019
one word "powerful"
I've been in sales since I was 14 and this is absolutely great and really sums up the key words to say and when to say them I had many ahah moments and it has really helped
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 02-09-2024
word magic to get people out of their own way
as a former personal trainer using some of the sentences would have been really helpful to get people out if their own way
it teaches sales type phrasing
objection over coming
and to dig deeper
great read straight to the point
very tactical
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 23-10-2022
Stacked With Golden Nuggets
This book is an absolute must for anyone wanting to increase their sales and speaking abilities especially with influence. Incredible boom
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1 person found this helpful
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Overall1 out of 5 stars
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Performance1 out of 5 stars
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Story1 out of 5 stars
- Scott
- 13-04-2023
horrible squeeking noise in the background
sounds like he us rubbing a balloon while talking. terrible book. very distracted by this. can't relax and listen. I listen to many books a week. this I could not do.
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