Etiquette

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow....

The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential....

Have you ever struggled with making emails deliver a powerful punch? If you already create punchy emails, you can make them deliver an even mightier blow. From novice to master, this guide has lessons and tips you can begin applying to your life right away....

Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to?

Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life balance is not easy. By confronting the lies we are told about building a career, this book will bring you one step closer to the epiphany that will change your life....

Author and career coach Sam Owens shares his proven methodology and provides simple frameworks and demonstrations on how to answer any type of job interview question.

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world....

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....

The Million Dollar Handshake is about more than making money - it is also about helping you feel a million dollars....

Sylvia Ann Hewlett, one of the world's most influential business thinkers, cracks the code of Executive Presence (EP) for men and women intent on winning the next plum assignment....

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers....

This guide sets forth the qualities that every successful leader must have: vision, persistence, integrity, and respect for superiors, subordinates, and peers....

Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions joined, an explosive force was unleashed....

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike....

Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler....

If you have ever felt unsure or uncomfortable when facing a social dilemma, John Bridges answers these questions and more in his classic handbook for men....

Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise....

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence....

Enchantment, as defined by best-selling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships....

Engrossing, enlightening, and entertaining, The China Business Conundrum is an essential cautionary tale and guidebook for all Western bankers, C-suite executives, consultants, and entrepreneurs seeking to do business within China.

Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality....

Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion....

A charming reminder of what it takes to be an exemplary woman - someone who is mindful of the effect she has on others and knows how to breeze through an awkward conversation with poise....