Work Meetings

Some people think the workplace is no place for funny business. But the upside of humour for our careers is significant. A recent survey of more than 700 CEOs showed that 98 per cent prefer job candidates with a sense of humour and 84 per cent think that funny employees do better work. Psychologist Dr Jennifer Aaker and comedian Naomi Bagdonas' research has shown that humour makes us feel more competent and confident, strengthens relationships and boosts resilience during difficult times.

In No Hard Feelings, you'll learn how to navigate the emotional minefield that is the modern workplace, and express your feelings and identity at work. After all, the financial success of the 21st century depends on it. Without the ability to communicate and correct stress, we risk burnout. Without emotions, we cannot make decisions, influence others, or be creative. As our jobs become more collaborative, complex, and stressful - as well as the centre of our identities - effectively embracing emotion will only become more important.

It sounds so simple: Tell stories from your life, and people will remember your message. But when you get down to crafting one, there's nothing easy about it. Material for stories surrounds us. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are.

Within each of us is a spiritual longing that prompts us to unite with something greater than ourselves, to awaken to our unity with all of life. Yet, no matter the spiritual path we choose, we inevitably encounter our own shadow, those unconscious aspects of ourselves that we suppress or deny, or the shadows of our teachers and their secret desires about money, sex, and power. Meeting the shadow can derail the journey, but, according to Connie Zweig, Ph.D., we can learn to recover from loss of faith and move from spiritual naivete to spiritual maturity.

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs.

Even for experienced facilitators, putting together a two-hour workshop can be daunting. Where to start? What to include? How to engage the audience? How to create impact and positive results? Above all, how to do all this quickly and effectively? Drawing on years of experience designing and delivering workshops all over the world, Leanne Hughes' The 2-Hour Workshop Blueprint gives you a formula to create sessions that hit the mark every time.

What do you say when your new job is very different from what you agreed to? How do you tell your boss that your workload is too heavy or that you need more training? How do you deal with a colleague whose loud speakerphone calls are driving you insane? And how do you repair your reputation after getting drunk at the company holiday party? Ten years of writing a workplace advice column have taught Green that people tend to avoid difficult conversations in the office because we simply don't know what to say. But the stakes are just as high if we don't speak up, because problems that could be solved with a simple conversation can fester if they aren't addressed.

Smart Teams will help your team to go beyond personal productivity to enhance team productivity. Building on the concepts presented in Smart Work, which focuses on personal productivity, this audiobook shows you how to turn unproductive team behaviors that create friction into "superproductive" behaviors that promote flow. Productivity is, at its core, a leadership issue - and this audiobook provides practical guidelines that help you build a culture where productivity thrives.

Whether you're new to running meetings or a seasoned executive with no time to waste, leading effective (and even pleasant!) meetings is a must.

In today's connection economy, the most successful leaders inspire their people with purpose and meaning. Powerful corporate storytelling can mobilise people around an organisational objective in a way that a focus on market share never will. Be it a digital transformation or a diversity and inclusion initiative, corporate change needs the support of the people in that organisation in order to stick. Yet, while all stories can move people to take action, storytelling isn't a one size fits all.

Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

That’s what your colleagues or clients will say once you have facilitated a workshop using what you will learn in this book by nationally recognized facilitator and award-winning author Eric Meade.

Yrsa Daley-Ward's words have resonated with hundreds of thousands of people around the world: through her books of poetry and memoir bone and The Terrible, through her powerful writing for Beyoncé on Black Is King and through her always-illuminating Instagram posts. In The How, Yrsa gently takes listeners by the hand, encouraging them to join her as she explores how we can remove our filters, and see and feel more of who we really are behind the preconceived notions of propriety and manners we've accumulated with age.

To help you in becoming a more charismatic person, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful. It’s time to take the plunge and grow!

How often you find yourself wanting to hide from the world? You feel like you are invisible and, to be frank, that would be better because you would get overwhelmed otherwise. Every time you try to be confident, you mess up. You speak fast and you want to leave the situation as soon as possible. Work or family gatherings give you chills, and going to a bar or a social event is just an immediate panic attack waiting to happen, and you get anxiety and butterflies in your stomach.

Would you like to be an ace communicator who can connect with just about anyone, from potential business associates to friends and strangers alike? How about being a brilliant negotiator, conflict resolver, and a person who can get anyone to say a “yes” all the time? This is a handbook for everyone who is looking to win the communication game in all walks of life.

Why are women so often overlooked and underpaid? What are the real reasons men get raises more often than women? How can women ask for - and actually get - the money, the job, the recognition they deserve? Prompted by her own experience as cohost of Morning Joe, Mika Brzezinski asked a wide range of successful women to share the critical lessons they learned while moving up in their fields. Power players such as Facebook's Sheryl Sandberg, Senator Elizabeth Warren, Harvard's Victoria Budson, comedian Susie Essman, and many more shared their surprising personal stories.

Power Teams Beyond Borders: How to Work Remotely and Build Powerful Virtual Teams shows listeners how to unlock the potential of their remote and online teams. Full of actionable advice and concrete strategies, celebrated consultant and author Peter Ivanov offers virtual leaders practical guidance on how to create and sustain online engagement across multiple time zones and cultures.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Toastmasters, a name synonymous with public speaking, is dedicated to developing its members' communication and leadership skills. Now Distinguished Toastmaster Jeremey Donovan and Public Speaking World Champion Ryan Avery break down the winning speeches from Toastmasters' prestigious annual competition—providing you with tips and techniques guaranteed to improve your speaking, presentation, and communication skills. They also include a special section of insights and advice for listeners who aspire to become serious public speaking competitors.