Customer Delight

Product list
    • How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results
    • By: Michael Henderson
    • Narrated by: Glen McCready
    • Length: 8 hrs and 48 mins
    • Release date: 27-07-2020
    • Language: English
    • 5 out of 5 stars 2 ratings
    • Above the Line: How to Create a Company Culture That Engages Employees, Delights Customers, and Delivers Results offers all leaders a handbook for leveraging an organization's culture to engage staff, increase customer satisfaction, and streamline business performance....

    Non-member price: $26.99 or 1 Credit

    Sale price: $26.99 or 1 Credit

    • How to Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing on All Social Networks That Matter
    • By: Dave Kerpen, Michelle Greenbaum, Rob Berk
    • Narrated by: Marlin May
    • Length: 9 hrs and 34 mins
    • Release date: 04-08-2021
    • Language: English
    • Not rated yet
    • From one of the world's leading figures in the world of social media marketing, Likeable Social Media reveals everything you need to know about building your brand and attracting and retaining loyal customers through smart, savvy social media engagement....

    Non-member price: $24.99 or 1 Credit

    Sale price: $24.99 or 1 Credit

    • Delivering World-Class Customer Experience the Mercedes-Benz Way
    • By: Joseph A. Michelli
    • Narrated by: Joseph A. Michelli
    • Length: 7 hrs and 31 mins
    • Release date: 06-12-2015
    • Language: English
    • 5 out of 5 stars 2 ratings
    • Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....

    Non-member price: $28.99 or 1 Credit

    Sale price: $28.99 or 1 Credit

    • 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
    • By: Steve Curtin
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 29 mins
    • Release date: 02-07-2013
    • Language: English
    • 5 out of 5 stars 1 rating
    • This audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • Everything About Delivering Exceptional Customer Delight to Generating Extraordinary Profits
    • By: Emily Goldstein
    • Narrated by: Ken Maxon
    • Length: 2 hrs and 26 mins
    • Release date: 08-02-2017
    • Language: English
    • Not rated yet
    • There is a lot of chatter about marketing, and why not....

    Non-member price: $9.99 or 1 Credit

    Sale price: $9.99 or 1 Credit

    • A Practical Philosophy to Revolutionise Your Business and Delight Your Customers
    • By: Kath Pay
    • Narrated by: Kath Pay
    • Length: 6 hrs and 37 mins
    • Release date: 27-07-2023
    • Language: English
    • Not rated yet
    • Adopting a holistic approach to email marketing will help you break through barriers, serve your customers better and drive stronger results for your company....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

  • Non-member price: $24.99 or 1 Credit

    Sale price: $24.99 or 1 Credit

    • Increase Profits, Delight Customers and Improve Your Company's Culture
    • By: Erik Young
    • Narrated by: Erik Young
    • Length: 3 hrs and 16 mins
    • Release date: 29-07-2020
    • Language: English
    • Not rated yet
    • Operations is at the core of service delivery and meeting Customer demands and is usually the first function startup companies create. As a company grows, however, management attention must focus on nonoperational areas, such as sales growth and finance, for good reason....

    Non-member price: $16.99 or 1 Credit

    Sale price: $16.99 or 1 Credit

    • How to Delight and Engage the Customers Your Competitors Don't Understand
    • By: Kelly McDonald
    • Narrated by: Vanessa Hart
    • Length: 5 hrs and 46 mins
    • Release date: 09-07-2020
    • Language: English
    • Not rated yet
    • A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers' racial, ethnic, religious, generational, and geographic differences in order to meet or exceed customers' service expectations....

    Non-member price: $22.99 or 1 Credit

    Sale price: $22.99 or 1 Credit

    • Planning, Measuring, and Optimizing Great Digital Customer and Employee Experiences
    • By: Greg Kihlström
    • Narrated by: Kenneth Montgomery
    • Length: 2 hrs and 26 mins
    • Release date: 18-11-2022
    • Language: English
    • Not rated yet
    • We are living in the age of experience. With the proliferation of tools that allow better and more holistic design of customer experience and employee experience, comes an increased ability to measure, analyze, and optimize....

    Non-member price: $9.99 or 1 Credit

    Sale price: $9.99 or 1 Credit

    • How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)
    • By: Dave Kerpen
    • Narrated by: Christopher Prince
    • Length: 7 hrs and 23 mins
    • Release date: 28-07-2021
    • Language: English
    • Not rated yet
    • The secret to successful word-of-mouth marketing on the social web is easy: be likeable....

    Non-member price: $23.99 or 1 Credit

    Sale price: $23.99 or 1 Credit

    • Estrategias de excelencia en el servico al cliente [Delivering World-Class Customer Experience the Mercedes-Benz Way]
    • By: Joseph A. Michelli
    • Narrated by: Bern Hoffman
    • Length: 7 hrs and 54 mins
    • Release date: 23-01-2020
    • Language: Spanish
    • Not rated yet
    • Esta es la historia de cómo Mercedes Benz supo identificar los deseos, necesidades y sueños de sus clientes. El plan que ayudó a hacer de Mercedes-Benz una de las organizaciones más efectivas del mundo en el servicio al cliente....

    Non-member price: $19.99 or 1 Credit

    Sale price: $19.99 or 1 Credit