Automotive Business Management

Dealers aren't making as much profit from new and used vehicle sales as they used to. Variable margins and sales volumes are under growing pressure, and many dealers are looking to fixed operations for additional growth. Yet many dealers simply aren't ready or able to profitably and properly grow their service business. Many don't understand how much the expectations of today's service customers have changed. Reviewing dealer case studies and automotive research, Fast Lane helps dealers recognize retention problems and how to change their thinking and processes.

Leaders are under increasing pressure to ensure their businesses are gender-balanced and inclusive for the benefit of the economy and society. But how? And what does that mean for YOUR business? This pioneering book is a route map to help leaders get started and navigate the way to leading a high-performing gender-balanced business.

Wenn Europas Autobauer überleben wollen, müssen sie sich radikal umstrukturieren - sowohl mental als auch real. Ex-Audi-Vorstand Peter Mertens ist überzeugt: Zukunftsfähig sind nur die Unternehmen, die mehr Nachhaltigkeit wagen, die sich stark machen für mehr europäische Souveränität in der globalen Automotive Industrie und sich öffnen für Kooperationen innerhalb und außerhalb der Branche. Dabei ist ein Zusammenschluss von Wirtschaft, Politik und Wissenschaft ebenso nötig wie ein neues Verständnis dessen, was ein Auto überhaupt ist.

Anyone that has been a service manager knows the job is incredibly stressful. I discovered that I could manage my stress level and generate amazing net profit by always keeping a finger on the pulse of the drive-through. You can turn your service lane into a profitable, minimally stressful environment you can be proud of, and "Gold Standard Service Advisors" are the key to it all.