This episode of The ASHHRA Podcast features the insightful and inspiring Gretchen Nery, the Director of Employee Services at AdventHealth. As always, our co-hosts Luke Carignan and Bo Brabo bring their energy and expertise to the discussion, ensuring an episode you won't want to miss.

Episode Highlights:

1. The Executive Summit in Savannah: Luke and Bo kick off the episode discussing the exclusive Executive Summit event in Savannah, Georgia. This invite-only event is a unique opportunity for leaders to connect. If you’re interested in attending, make sure to email Bo and Luke at [bo@theboandlukeshow.com or luke@theboandlukeshow.com]!

2. Journey of a Road Warrior: Gretchen shares her easy road trip from Orlando to Savannah, providing a refreshing perspective on the perks of solo travel and how it can be a productive time to listen to music, podcasts, or an audiobook.

3. Role at AdventHealth: Learn about Gretchen’s impressive journey within AdventHealth, her background in HR technology, and her pivotal role in HR shared services. With over eight years at AdventHealth, she brings a wealth of knowledge and experience to the table.

4. Making HR Easy and Scalable: Gretchen dives deep into the significance of scalability and standardization within HR processes, especially in a growing organization like AdventHealth. She emphasizes the focus on making services easy and accessible for all team members.

5. Embracing Empathy in Leadership: Discover how AdventHealth incorporates empathetic leadership by fostering a culture of collaboration and direct communication across all departments. Gretchen discusses the importance of understanding the end-user experience to improve HR services.

6. The Power of Collaboration: Explore how AdventHealth’s collaborative environment enables seamless integration of new technologies and processes. Gretchen outlines the strategies used to involve stakeholders at every level, ensuring the success of system implementations like Workday.

Additional Takeaways:

• The importance of customer service in HR functions and the continuous efforts to enhance it.
• The culture of continuous improvement and innovation at AdventHealth.
• Tips for other organizations looking to scale their HR processes effectively.

Special Shoutouts:

At the end of the episode, Gretchen gives a special shoutout to her incredible team at AdventHealth and her leaders, Tom and Olesea, for their unwavering support.

As always, we value your feedback. If you have any questions or comments, feel free to reply to this email or connect with us on social media.

Best Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

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NEW episode of The ASHHRA Podcast that we know you'll find invaluable! Tune in as we broadcast from the stunning rooftop of the Alida Hotel in Savannah, Georgia, during the prestigious ASHHRA Executive Summit. Bo and Luke are joined by an exceptional guest, Michelle Wiles, the Chief People and Culture Officer at the University of Arkansas for Medical Sciences. Dive into an episode filled with insights, strategies, and inspiration for healthcare HR professionals!

Episode Highlights:

• The ASHHRA Executive Summit Experience: Get a front-row seat as Michelle Wiles shares her appreciation for the close-knit setting of this summit, where healthcare HR executives build relationships and share industry experiences. Learn why this non-salesy, member-driven event stands out!
• Practical HR Strategies and Operations: Michelle delves into the importance of a strong HR foundation, likening it to constructing a house. Discover her practical advice on streamlining transactional processes and how she significantly reduced time-to-fill positions from 66 to 44 days at her organization by optimizing business processes.
• Transforming Through Technology: Explore Michelle's expertise in change management as she shares insights on effectively implementing new technology. Learn about the common pitfalls of incorporating old processes into new systems and the importance of seamless workflows and effective communication.
• Career Development and Workforce Insights: Passionate about helping others explore career paths, Michelle offers valuable advice on gaining real-world experience and the benefits of varied professional exposure. Dive into her reflections on healthcare employment benchmarks and strategies to improve job satisfaction among new graduate nurses.
• Leadership and Teamwork: Hear from Michelle on balancing rational decisions with empathy in leadership roles. Gain perspective on the unique integration of healthcare HR with business operations and the vital role of collaborative effort within teams.

Why Attend the ASHHRA Executive Summit?

• Networking and Skill Enhancement: With roughly 20-25 healthcare HR executives in attendance, this is your chance to engage in meaningful relationship-building and problem-solving.

Career Advice Corner:

Michelle Wiles also touched on the MHA (Master of Health Administration) residency programs and the importance of lateral career movements for development. She stresses the significant impact of diverse professional experiences and encourages a proactive approach to career progression.

Get ready to redefine your HR strategies and operations with insights from one of the industry's most respected leaders.

Thank you for being a part of our thriving community. Let’s continue to learn, grow, and excel together!

Warm Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

We’re thrilled to announce the latest episode of The ASHHRA Podcast. Hosts Bo and Luke sit down with Anne Segura Manint, the Senior Director of Human Resources at Baton Rouge General Medical Center. Anne brings over 31 years of experience and invaluable insights into navigating HR's ever-evolving landscape, especially during challenging times.

🔑 Key Highlights:

1. Adaptation During the Pandemic: Anne recounts the swift transition from traditional hiring methods to virtual platforms, highlighting a particularly rapid staffing effort to reopen an emergency room in Baton Rouge in just three weeks. She underscores the critical need for rapid assessment in placing the right candidates quickly and efficiently.

2. Cultural Strength and Community Focus: Learn how Baton Rouge General maintained a strong cultural focus and stayed independent without any furloughs during the pandemic. This commitment positively impacted employee engagement and solidified community ties, especially with their significant local recruitment efforts.

3. Impact of Automation and AI in HR: Anne and the hosts explore the evolving role of automation and AI in HR processes. While these technologies help in streamlining routine tasks, they emphasize that human judgment is irreplaceable, particularly in sensitive areas like policy interpretation and employee relations.

4. Workplace Culture and Community Engagement: From live music Fridays to employing award-winning chefs, Anne shares how Baton Rouge General creates a vibrant and enjoyable workplace. The conversation also highlights the importance of balancing work and life and maintaining a sense of fun and connection at work.

5. Reflecting on HR Evolution: With a rich history spanning three decades, Anne provides a unique perspective on the transformation from personnel departments to today's dynamic HR functions. The discussion also touches on significant changes in policies, like smoking regulations, over the years.

Bonus Content:

• Insightful banter on the role of fashion in healthcare.
• A fun discussion about the practicality and comfort of Crocs among healthcare professionals.

📅 Event Spotlight:

This episode was recorded live at the ASHHRA Executive Summit in Savannah, Georgia. This intimate event hosts 20 to 25 HR executives, creating a rich environment for networking and in-depth discussions.

🎙️ Tune In Now:

We hope you find this episode as enlightening and inspiring as we did. Stay tuned for more exciting content, and don't forget to share your thoughts with us!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show