This episode of The ASHHRA Podcast features the insightful and inspiring Gretchen Nery, the Director of Employee Services at AdventHealth. As always, our co-hosts Luke Carignan and Bo Brabo bring their energy and expertise to the discussion, ensuring an episode you won't want to miss.

Episode Highlights:

1. The Executive Summit in Savannah: Luke and Bo kick off the episode discussing the exclusive Executive Summit event in Savannah, Georgia. This invite-only event is a unique opportunity for leaders to connect. If you’re interested in attending, make sure to email Bo and Luke at [bo@theboandlukeshow.com or luke@theboandlukeshow.com]!

2. Journey of a Road Warrior: Gretchen shares her easy road trip from Orlando to Savannah, providing a refreshing perspective on the perks of solo travel and how it can be a productive time to listen to music, podcasts, or an audiobook.

3. Role at AdventHealth: Learn about Gretchen’s impressive journey within AdventHealth, her background in HR technology, and her pivotal role in HR shared services. With over eight years at AdventHealth, she brings a wealth of knowledge and experience to the table.

4. Making HR Easy and Scalable: Gretchen dives deep into the significance of scalability and standardization within HR processes, especially in a growing organization like AdventHealth. She emphasizes the focus on making services easy and accessible for all team members.

5. Embracing Empathy in Leadership: Discover how AdventHealth incorporates empathetic leadership by fostering a culture of collaboration and direct communication across all departments. Gretchen discusses the importance of understanding the end-user experience to improve HR services.

6. The Power of Collaboration: Explore how AdventHealth’s collaborative environment enables seamless integration of new technologies and processes. Gretchen outlines the strategies used to involve stakeholders at every level, ensuring the success of system implementations like Workday.

Additional Takeaways:

• The importance of customer service in HR functions and the continuous efforts to enhance it.
• The culture of continuous improvement and innovation at AdventHealth.
• Tips for other organizations looking to scale their HR processes effectively.

Special Shoutouts:

At the end of the episode, Gretchen gives a special shoutout to her incredible team at AdventHealth and her leaders, Tom and Olesea, for their unwavering support.

As always, we value your feedback. If you have any questions or comments, feel free to reply to this email or connect with us on social media.

Best Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

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NEW episode of The ASHHRA Podcast that we know you'll find invaluable! Tune in as we broadcast from the stunning rooftop of the Alida Hotel in Savannah, Georgia, during the prestigious ASHHRA Executive Summit. Bo and Luke are joined by an exceptional guest, Michelle Wiles, the Chief People and Culture Officer at the University of Arkansas for Medical Sciences. Dive into an episode filled with insights, strategies, and inspiration for healthcare HR professionals!

Episode Highlights:

• The ASHHRA Executive Summit Experience: Get a front-row seat as Michelle Wiles shares her appreciation for the close-knit setting of this summit, where healthcare HR executives build relationships and share industry experiences. Learn why this non-salesy, member-driven event stands out!
• Practical HR Strategies and Operations: Michelle delves into the importance of a strong HR foundation, likening it to constructing a house. Discover her practical advice on streamlining transactional processes and how she significantly reduced time-to-fill positions from 66 to 44 days at her organization by optimizing business processes.
• Transforming Through Technology: Explore Michelle's expertise in change management as she shares insights on effectively implementing new technology. Learn about the common pitfalls of incorporating old processes into new systems and the importance of seamless workflows and effective communication.
• Career Development and Workforce Insights: Passionate about helping others explore career paths, Michelle offers valuable advice on gaining real-world experience and the benefits of varied professional exposure. Dive into her reflections on healthcare employment benchmarks and strategies to improve job satisfaction among new graduate nurses.
• Leadership and Teamwork: Hear from Michelle on balancing rational decisions with empathy in leadership roles. Gain perspective on the unique integration of healthcare HR with business operations and the vital role of collaborative effort within teams.

Why Attend the ASHHRA Executive Summit?

• Networking and Skill Enhancement: With roughly 20-25 healthcare HR executives in attendance, this is your chance to engage in meaningful relationship-building and problem-solving.

Career Advice Corner:

Michelle Wiles also touched on the MHA (Master of Health Administration) residency programs and the importance of lateral career movements for development. She stresses the significant impact of diverse professional experiences and encourages a proactive approach to career progression.

Get ready to redefine your HR strategies and operations with insights from one of the industry's most respected leaders.

Thank you for being a part of our thriving community. Let’s continue to learn, grow, and excel together!

Warm Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

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We’re thrilled to announce the latest episode of The ASHHRA Podcast. Hosts Bo and Luke sit down with Anne Segura Manint, the Senior Director of Human Resources at Baton Rouge General Medical Center. Anne brings over 31 years of experience and invaluable insights into navigating HR's ever-evolving landscape, especially during challenging times.

🔑 Key Highlights:

1. Adaptation During the Pandemic: Anne recounts the swift transition from traditional hiring methods to virtual platforms, highlighting a particularly rapid staffing effort to reopen an emergency room in Baton Rouge in just three weeks. She underscores the critical need for rapid assessment in placing the right candidates quickly and efficiently.

2. Cultural Strength and Community Focus: Learn how Baton Rouge General maintained a strong cultural focus and stayed independent without any furloughs during the pandemic. This commitment positively impacted employee engagement and solidified community ties, especially with their significant local recruitment efforts.

3. Impact of Automation and AI in HR: Anne and the hosts explore the evolving role of automation and AI in HR processes. While these technologies help in streamlining routine tasks, they emphasize that human judgment is irreplaceable, particularly in sensitive areas like policy interpretation and employee relations.

4. Workplace Culture and Community Engagement: From live music Fridays to employing award-winning chefs, Anne shares how Baton Rouge General creates a vibrant and enjoyable workplace. The conversation also highlights the importance of balancing work and life and maintaining a sense of fun and connection at work.

5. Reflecting on HR Evolution: With a rich history spanning three decades, Anne provides a unique perspective on the transformation from personnel departments to today's dynamic HR functions. The discussion also touches on significant changes in policies, like smoking regulations, over the years.

Bonus Content:

• Insightful banter on the role of fashion in healthcare.
• A fun discussion about the practicality and comfort of Crocs among healthcare professionals.

📅 Event Spotlight:

This episode was recorded live at the ASHHRA Executive Summit in Savannah, Georgia. This intimate event hosts 20 to 25 HR executives, creating a rich environment for networking and in-depth discussions.

🎙️ Tune In Now:

We hope you find this episode as enlightening and inspiring as we did. Stay tuned for more exciting content, and don't forget to share your thoughts with us!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

This episode of The ASHHRA Podcast features an insightful conversation with Mark Sherry, the Vice President of HR Strategic Services and Workforce Development at Baylor Scott and White Health! In this episode, co-hosts Bo Brabo and Luke Carignan delve into the complexities of healthcare HR and explore innovative solutions to workforce challenges.

Episode Overview:

In this inspiring conversation recorded live at the ASHHRA Executive Summit in beautiful Savannah, Georgia, Mark Sherry shares his wealth of experience in healthcare HR, focusing on the importance of local partnerships and workforce development. Here’s a glimpse of what you can expect:

- Sector Partnerships in Healthcare: Learn how Austin's hospital systems are collaborating to solve talent shortages and improve patient care.

- Development Programs: Discover the significance of apprenticeships in growing the talent pipeline and supporting career advancement within healthcare.

- Community Engagement: Understand the value of academic partnerships and educational initiatives that create a sustainable, skilled workforce.

- Real-world Impact: Gain insight into how these practices have tripled the nursing pipeline in Austin and can be applied across the nation.

Mark emphasizes that healthcare is not just a career but a mission—a sentiment echoed by everyone who steps into this vital field. This episode is a treasure trove of actionable insights for anyone involved in healthcare HR or workforce development.

Notable Quotes:

- "You can't just buy talent any longer. We gotta find a way to develop a new, supply of talent in the organization."

- "Healthcare is a rewarding career, but it's also a challenge. It's 24/7, and we didn't take a pause during COVID; we worked harder and longer."

Shout Outs and Gratitude:

Mark extends heartfelt thanks to all healthcare workers for their perseverance, especially through the challenges of the COVID-19 pandemic. He also acknowledges Baylor Scott and White Health for providing opportunities to innovate and grow.

📢 Call to Action:

- Join the Conversation: Share your thoughts and experiences on healthcare workforce development with us on social media.

- Stay Updated: If you know someone who would benefit from this episode, forward them this newsletter and encourage them to subscribe!

- Attend Future Summits: Interested in attending the next ASHHRA Executive Summit? Reach out to Bo and Luke at bo@theboandlukeshow.com or luke@theboandlukeshow.com for more information.

Thank you for being a part of our community and for your unwavering dedication to improving healthcare HR. Stay tuned for more enriching episodes and valuable insights!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

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we had the Wleasure of speaking with Nicole Schell-Dreyer, Vice President of Total Rewards at UCHealth Colorado and Vice President of ASHHRA. Buckle up for an engaging discussion packed with knowledge, innovation, and practical tips!

Episode Highlights:

Navigating New Roles:

Nicole delves into her new role at UCHealth and the strategies she's using to revolutionize Total Rewards. A must-listen for anyone embarking on a new professional journey!

The Power of Culture:

Learn why culture is a driving force behind employee retention at UCHealth and what you can do to nurture a thriving workplace environment.

Challenges & Innovations:

Nicole shares the latest trends and challenges in talent acquisition, and how UCHealth is staying ahead of the curve.

Leveraging Networks:

Discover the importance of networking within HR, and get actionable advice on how to bolster your professional network.

Personal & Professional Balance:

Nicole’s tips on maintaining a work-life balance, particularly in the high-pressure world of healthcare HR, are sure to resonate and inspire.

Special Offers:

Considering attending the next ASHHRA Executive Summit or Conference? Bo and Luke discuss how you can get on the VIP list and the invaluable experiences on offer.

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Quotable Moments:

"We do cool things." - Nicole Schell-Dreyer

"You gotta take care of yourself." - Nicole Schell-Dreyer

Tune in to catch more valuable insights and actionable advice from this episode!

Upcoming Events:

- ASHHRA Annual Conference 2024: Albuquerque, New Mexico: Join us for diverse speakers, innovative sessions, and unparalleled networking opportunities.

- Executive Summit 2025: Want a more intimate setting to discuss and learn about the latest in healthcare HR? Reach out to Bo and Luke to get on the VIP list!

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Get Involved:

We want to hear from you! If you have feedback, guest suggestions, or topics you'd like us to cover, please reach out. Visit our website and fill out our guest request form and be a part of future episodes.

Stay connected, stay informed, and as always, keep making a difference!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

We are thrilled to bring you the latest episode of The ASHHRA Podcast, where we had the pleasure of sitting down with Lamont Thurston, the Founder and CEO of BeneRe. In this engaging conversation, Lamont sheds light on an essential yet often overlooked aspect of healthcare: financial transparency in benefit plans.

Key Highlights:

✨ ASHHRA Executive Summit Overview

Bo and Luke start by setting the scene from the ASHHRA Executive Summit in Savannah, Georgia—a unique, intimate gathering of healthcare HR executives and sponsors. The summit fosters in-depth roundtable discussions on the latest in healthcare HR, with a focus on transparency, innovation, and practical solutions.

🤝 Meet Lamont Thurston

Lamont Thurston launched BeneRe in 2018 to tackle the lack of transparency and value in supplemental benefits for employees. His vision was to unbundle traditional models and ensure a significant portion of premiums return to employees if claims don’t materialize.

💡 Understanding Group Captive Insurance

Lamont explains how BeneRe’s group captive insurance model differs from the traditional fully insured model, offering financial transparency and potential premium rebates. This allows companies to reinvest savings back into employee benefit programs.

🎓 Educating HR Professionals

From demystifying complex benefits to providing clear, actionable data, Lamont emphasizes the importance of education in making informed decisions. He highlights the integral role of continuous learning and professional development in HR.

📊 Real-World Impact

With over 150 employers and 1.5 million lives covered, BeneRe rewires millions back to employee benefits. Lamont shares compelling examples of how his company’s approach to supplemental benefits has transformed organizational policies, especially in critical areas like cancer, heart attacks, and accidents.

Listen Now & Transform Your HR Strategy! 🎧

Join Us Next Week

Stay tuned for more insightful conversations and practical tips on transforming healthcare HR. Don’t miss our next episode, where we'll dive into innovative strategies and success stories from top healthcare leaders.

Have questions or feedback? We'd love to hear from you! Share your thoughts on this episode, and let us know what topics you’d like us to explore next. You can reach us at [email address] or connect with us on social media.

Best regards,

The ASHHRA Podcast Team

—one episode at a time.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

In this compelling episode, we delve into the transformative world of AI in healthcare and HR, hosted by Bo and Luke, featuring insights from Maxine Carrington, the Senior Vice President and Chief People Officer at Northwell Health.

Key Highlights from the Episode:

1. Managing AI Bias and Risk:

Maxine Carrington shares how New York’s regulations guide the management of AI-related bias and risks. She emphasizes the crucial role of HR in educating and promoting AI adoption within organizations.

2. AI Integration and Workforce Impact:

Despite inherent fears, Maxine advocates for embracing AI to enhance workforce capacity and skills. She discusses how AI is assessed to study potential job displacement versus skill augmentation, ultimately freeing up human capacity for more meaningful interactions.

3. Revolutionizing Patient Care:

Maxine provides fascinating examples of robots in healthcare, explaining how they aid rather than replace human roles, enabling professionals to focus more on patient care.

4. Educating and Engaging Stakeholders:

The importance of educating stakeholders and communities about technological changes in healthcare is highlighted, alongside discussions on how technology will influence labor negotiations and industry challenges.

5. Retiree Re-Engagement Program:

Northwell Health’s initiative to reconnect retirees has dramatically increased rehire rates and generated millions in cost savings. This program includes tech sessions to help retirees remain engaged and connected.

6. Balancing Personal and Professional Growth:

Maxine shares her journey, from an attorney to a key leadership role in healthcare, emphasizing the significance of managing energy, leveraging technology like chat GPT, and focusing on personal and professional growth.

7. Future-Focused Workforce Planning:

With over 87,000 employees and plans for further expansion, Northwell Health is committed to providing end-to-end care. Maxine discusses innovative programs like the "returnship program" and the establishment of a new high school aimed at addressing the healthcare workforce shortage.

8. Community and Employee Support:

Diverse initiatives to support employees from economically challenged areas, such as the family fund and emergency savings programs, are also discussed, showcasing Northwell’s dedication to their team’s well-being.

This episode is a must-listen for anyone interested in the intersection of AI, healthcare, and HR. Tune in to hear Maxine’s inspiring insights and learn how technology is reshaping the healthcare landscape.

We hope you enjoy this episode and find valuable takeaways that resonate with your professional journey.

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show

We are excited to share this episode of The ASHHRA Podcast, featuring an insightful conversation with Mario Ellis, Chief Human Resource Officer at Beacon Health System. In this episode, our hosts Bo and Luke dive deep into the challenges and opportunities healthcare HR leaders face today.

🎧 Episode Highlights:

- Navigating the Healthcare Landscape: Mario Ellis shares his journey and the dynamic role of HR in healthcare post-pandemic. He discusses the fast-paced changes and the importance of nurturing and supporting talent within organizations.

- Creating a Positive Culture: Bo and Mario discuss the impact of consistent leadership on employee engagement and satisfaction, stressing the importance of creating a culture where employees feel valued and acknowledged.

- Facing Labor Shortages: Mario outlines current focus areas at Beacon Health, including the integration of technology, enhancing benefits, and addressing labor shortages by engaging all shifts and listening to the workforce's needs.

- Values-Based Leadership: The discussion highlights the significance of trust, respect, integrity, and compassion in HR strategies. Implementing values-based leadership and positive intent within organizations is emphasized through examples.

- Emerging Talent Development: Learn about innovative programs like Beacon Pathways and workforce development initiatives that prepare young individuals for career paths in healthcare.

- Inspirational Leadership: Mario reflects on the harmonious blend of his faith and professional life, sharing how concepts from developing leaders within a church can be applied to organizational development.

Key Takeaways:

- Collaboration is Key: Mario encourages HR leaders to collaborate, reach out to colleagues, and seek different perspectives to address common challenges.

- Growth Opportunities: The importance of providing growth opportunities and stretch assignments to keep employees satisfied and valued.

- Formalizing Career Development Programs: Interest in formalizing programs to promote and reward leaders for facilitating employee career growth.

- Innovative Approaches: Bo emphasizes looking outside the healthcare space for ideas, inspiring listeners to seek diverse sources for organizational and personal development.

Guest Spotlight:

Mario Ellis has a diverse career journey, from computer engineering and theology to innovative HR strategies. His forward-thinking approach focuses on planning for the future of talent and organizational development, making a significant impact in the healthcare system.

We hope you find this episode as inspiring and informative as we did. Don't miss out—listen now and unlock the potential to transform your healthcare HR strategies!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN

Support the show