• Why Building a Managed Services Offering Is A Team Effort

  • Oct 2 2024
  • Length: 20 mins
  • Podcast

Why Building a Managed Services Offering Is A Team Effort

  • Summary

  • Karen Greer, CEO of Secure Content Technologies, joins hosted Katie Bavoso in the latest episode of Channel Insider: Partner POV to discuss everything from starting out as a VAR (value added reseller) and transitioning to a hybrid solution provider, to her company's focus on cybersecurity offerings, to her journey to becoming a female CEO in a still male dominated industry, and so much more. Greer began adding managed services to her company's portfolio of offerings about five years ago as the market showed a clear need for co-managed and outsourced IT services. She explains it was extremely important to her to let her engineers dictate the how, when, and what managed services and professional services Secure Content Technologies should offer, and she's constantly educating herself on what her clients need and the best solutions to provide them. She is particularly a huge advocate for managed detection and response (MDR) solutions and dedicated partner of cybersecurity vendor Sophos, a company she says is extremely channel focused. Greer says that while she is often the only woman in a room at certain conferences and sessions, she does not feel that the tech industry is not creating opportunities for more women to become leaders. She strongly encourages anyone looking to grow their careers in the channel and in the general technology industry to find a mentor.

    A new episode of Channel Insider: Partner POV is released every Thursday.

    Watch the interview on YouTube @ChannelInsider_NewsAndTrends

    If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

    For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

    Connect with Channel Insider on LinkedIn.

    Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

    The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

    Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

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