Tony DeQuick, owner of Entropy Radiator, shares his transformative journey in upgrading his sales team and shop manager, resulting in significant growth for his business.

After struggling with sales performance, Tony realized the need for capable salespeople who could effectively communicate with customers about their custom cooling products for high-performance vehicles.

Over time, he realized he needed to upgrade his sales team and shop manager, which ultimately led to significant revenue increases. Tony recounts the challenges faced during the pandemic, especially concerning supply chain issues and how those tribulations shaped his approach to sales and team management. After experiencing stagnation in sales due to underperforming team members, he reached out for expert guidance, resulting in the hiring of a new sales rep, whose presence revitalized sales and grew revenue to their best month's ever.

Takeaways:

• Tony DeQuick experienced a significant revenue increase after upgrading his lowest performing sales rep.
• The importance of hiring salespeople who can inspire and drive growth in a business.
• Tony's journey illustrates how upgrading team members can lead to unexpected operational improvements.