Episodes

  • Ep 6 Sarah on Mental Health, Myths, and Community Support
    Feb 19 2025

    Discover the inspiring journey of Sarah, the driving force behind Four Wings Psychology, as she shares her unwavering dedication to mental health on the Batten House podcast. From her early dreams at 12 of becoming a psychologist to navigating the challenges posed by the COVID-19 pandemic, Sarah's story is one of resilience and passion. Witness how she transformed a modest 600 square foot space into a flourishing clinic that serves Ottawa's West End community. Her commitment to offering comprehensive mental health services from children to families is a testament to her mission of making psychological support accessible to all.

    Join us as we unpack the myths surrounding psychological services, guided by Sarah's expertise. One common misconception is the belief that one must be in crisis before seeking help. Sarah emphasizes the importance of preventive care and the value of addressing mental health before hitting rock bottom. Four Wings Psychology is a beacon of evidence-based services, equipping individuals with the necessary tools to maintain and improve their mental well-being. In a post-COVID world, Sarah's work is more vital than ever, providing crucial support in a time when mental health is at the forefront of the community's needs. This episode is essential listening for anyone eager to understand the transformative power of mental health care and its profound impact on society.

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    12 mins
  • Ep 5 Shining a Light on Entrepreneurship and Community Impact
    Feb 9 2025

    Imagine never having to climb a ladder to hang holiday lights again. That’s the kind of innovation Dan from Celebrite brings to the table, transforming a personal pet peeve into a thriving business. In this episode, we get to know Dan, the mastermind behind Celebrite's permanent holiday lighting. He takes us through his journey from repurposing Jumbotron pixels for residential lighting to managing a booming business that’s now a household name in Ottawa. You’ll hear how his creative solution addresses not just seasonal decoration but also enhances security and curb appeal, proving that convenience can be both beautiful and functional.

    But there’s more to Dan than just business acumen. As we discuss his passions beyond work, we uncover the well-rounded life he leads, balancing entrepreneurship with his love for music and hockey. His story is one of empathy, resilience, and continuous learning, offering valuable insights for aspiring entrepreneurs. Dan's leadership style, shaped by years of experience, emphasizes the importance of understanding the impact of one's actions on others. With a team of 50 and counting, Dan shares how he transitioned from tinkering in his garage to making a significant community impact, encouraging our listeners to stay curious about what’s next in the world of exterior lighting.

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    17 mins
  • Ep 4 Competing with Giants: CocoMutts' Boutique Success Story with Dayna
    Dec 21 2024

    Can boutique businesses truly compete with big-box stores on price and quality? Join me, Heather-Joy Batten, as I uncover the inspiring journey of Dayna, the dynamic owner of CocoMutts, a thriving pet-focused business in Ottawa. From taking over a struggling enterprise in 2020 to transforming it into a successful local gem on Stittsville Main Street, Dayna reveals the secret ingredients behind CocoMutts' success. Discover how this quaint establishment challenges misconceptions about boutique pricing and offers unique products that stand out against the mass-produced items found in larger chains. Dayna's story highlights the vital role of supporting local retailers who often provide superior quality and competitive pricing.

    In our engaging conversation, Dayna also sheds light on the pet grooming and care industry's pressing challenges, such as staff turnover and varying client expectations. We explore the often-overlooked complexities of grooming and pet nutrition, emphasizing the need for regulation and industry standards. Dayna shares her personal experiences and insights on fostering client trust through staff training and honest communication. Together, we aim to empower pet owners with accurate advice and quality products, even if it means sacrificing a sale. Tune in to understand how CocoMutts is building a trustworthy community of pet lovers, committed to offering the best care possible for their furry companions.

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    19 mins
  • Ep 3 Building Trust and Quality Renovations
    Dec 20 2024

    Martin Bellehumeur from Oak Forge Home Renovations shares his inspiring story with us on this episode of the Batten House Podcast. From a career in mechanical engineering to the world of construction project management, Martin embarked on a transformative journey into home renovations. He's driven by a mission to change the negative stereotypes surrounding contractors, emphasizing honesty and professionalism. Hear firsthand how Oak Forge Home Renovations sets itself apart with a commitment to quality and personalized client relationships, tackling the common misconceptions that renovations always blow budgets or that cheaper materials are a long-term solution.

    Unpredictable life events often shape our paths, and Martin's story is no exception. The heartbreaking loss of his elder daughter to a brain tumor has profoundly impacted his outlook on life and business. As Martin navigates both work and family life, he shares the powerful lessons he's learned about turning tragedies into opportunities for growth and meaning. Discover how Oak Forge handles unforeseen renovation challenges with creative solutions, transforming setbacks into standout features in their projects.

    Beyond renovations, we delve into the importance of education and empowerment for clients, allowing them to make informed decisions about their homes. Martin also highlights the importance of supporting local businesses and craftsmanship in the face of globalized commerce. We encourage you to connect with Oak Forge Renovations through their Instagram and website to gain more insights and inspiration. Celebrate the beauty of local talent and craftsmanship, and consider nominating your favourite local business to be featured on our show.

    Oakforge Home Renovations
    Martin Bellehumeur
    613.606.1021

    info@oakforge.homes
    oakforge.homes

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    24 mins
  • Ep 2 Balancing Business, Family, and Passion: Michael's Insightful Narrative
    Dec 20 2024

    What happens when a civil engineer embraces his entrepreneurial spirit and takes the helm of a beloved family business? Join me, Heather Joy Batten, on the Batten House Podcast as I sit down with Michael from SOS Power, a company gearing up to celebrate its 50th anniversary. Michael shares his unique journey from engineering to entrepreneurship and the seamless transition of SOS Power from its original owners, Albert and Patty Ralph. Discover how he has honoured the legacy of the Ralph family by keeping them involved and how moving to a new location has spurred growth in both service and sales of top brands like Toro, Honda, and Echo.

    Throughout our conversation, Michael paints a vivid picture of the vital role family plays in his life and business. With four children and a wife who runs her own business, Michael's household thrives on a foundation of entrepreneurship and community spirit. Listen as he reveals the impact this environment has on his kids and the joy it brings him. Not just a business enthusiast, Michael also lets us in on his passion for football and his unwavering support for the Redblacks. If you're looking for inspiration on balancing work, family, and personal passions, Michael's story is a guiding star.

    SOS Power Sales
    Michael Reid
    950 Moodie Drive
    Ottawa ON K2R 1H3
    sales@sos-power-sales.com
    1-613-728-2633
    sos-power-sales.com

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    12 mins
  • Ep 1 Building Community Connections: The Batten House Story with Shawn Batten
    Dec 3 2024

    Discover how Shawn Batten, the visionary behind Batten House, bridges the gap between local businesses and Ottawa's communities through compelling storytelling and strategic publications. Shawn’s journey from his early days managing a bakery and pizza place to launching a magazine and podcast with his wife reveals the importance of community engagement and personal connections. He opens up about the challenges and rewards of balancing work and life, offering valuable lessons that resonate with entrepreneurs seeking meaningful community integration. Get ready to hear about the transformative power of podcasts as a platform for businesses and volunteers to share their stories in a way that connects deeply with their audience.

    Unlock the secrets to effective marketing strategies with Shawn as he shares insights on consistent branding and nurturing long-term customer relationships. Learn how proper use of AI and social media can elevate your business, as illustrated by a dental practice success story that thrived by focusing on core activities and smart outsourcing. Shawn also reflects on the joy and intricacies of involving family in business ventures, while highlighting the supportive environment at Batten House, where tailored campaigns are crafted for businesses of all sizes. This episode promises to inspire with stories of persistence, consistency, and the meaningful impact businesses can have in their community.

    The Batten House
    Shawn Batten
    6137937582
    sbatten@bestversionmedia.com
    thebattenhouse.ca
    battenhousepodcast.ca

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    12 mins