Discover the inspiring journey of Sarah, the driving force behind Four Wings Psychology, as she shares her unwavering dedication to mental health on the Batten House podcast. From her early dreams at 12 of becoming a psychologist to navigating the challenges posed by the COVID-19 pandemic, Sarah's story is one of resilience and passion. Witness how she transformed a modest 600 square foot space into a flourishing clinic that serves Ottawa's West End community. Her commitment to offering comprehensive mental health services from children to families is a testament to her mission of making psychological support accessible to all.

Join us as we unpack the myths surrounding psychological services, guided by Sarah's expertise. One common misconception is the belief that one must be in crisis before seeking help. Sarah emphasizes the importance of preventive care and the value of addressing mental health before hitting rock bottom. Four Wings Psychology is a beacon of evidence-based services, equipping individuals with the necessary tools to maintain and improve their mental well-being. In a post-COVID world, Sarah's work is more vital than ever, providing crucial support in a time when mental health is at the forefront of the community's needs. This episode is essential listening for anyone eager to understand the transformative power of mental health care and its profound impact on society.

Imagine never having to climb a ladder to hang holiday lights again. That’s the kind of innovation Dan from Celebrite brings to the table, transforming a personal pet peeve into a thriving business. In this episode, we get to know Dan, the mastermind behind Celebrite's permanent holiday lighting. He takes us through his journey from repurposing Jumbotron pixels for residential lighting to managing a booming business that’s now a household name in Ottawa. You’ll hear how his creative solution addresses not just seasonal decoration but also enhances security and curb appeal, proving that convenience can be both beautiful and functional.

But there’s more to Dan than just business acumen. As we discuss his passions beyond work, we uncover the well-rounded life he leads, balancing entrepreneurship with his love for music and hockey. His story is one of empathy, resilience, and continuous learning, offering valuable insights for aspiring entrepreneurs. Dan's leadership style, shaped by years of experience, emphasizes the importance of understanding the impact of one's actions on others. With a team of 50 and counting, Dan shares how he transitioned from tinkering in his garage to making a significant community impact, encouraging our listeners to stay curious about what’s next in the world of exterior lighting.

Can boutique businesses truly compete with big-box stores on price and quality? Join me, Heather-Joy Batten, as I uncover the inspiring journey of Dayna, the dynamic owner of CocoMutts, a thriving pet-focused business in Ottawa. From taking over a struggling enterprise in 2020 to transforming it into a successful local gem on Stittsville Main Street, Dayna reveals the secret ingredients behind CocoMutts' success. Discover how this quaint establishment challenges misconceptions about boutique pricing and offers unique products that stand out against the mass-produced items found in larger chains. Dayna's story highlights the vital role of supporting local retailers who often provide superior quality and competitive pricing.

In our engaging conversation, Dayna also sheds light on the pet grooming and care industry's pressing challenges, such as staff turnover and varying client expectations. We explore the often-overlooked complexities of grooming and pet nutrition, emphasizing the need for regulation and industry standards. Dayna shares her personal experiences and insights on fostering client trust through staff training and honest communication. Together, we aim to empower pet owners with accurate advice and quality products, even if it means sacrificing a sale. Tune in to understand how CocoMutts is building a trustworthy community of pet lovers, committed to offering the best care possible for their furry companions.