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We Never Had Control but We Can Create Influence

In the first guest episode of 2025, Erin welcomes Chris Heinz, owner of Westport One, a talent and recruiting firm specializing in senior living leadership. Chris shares his extensive experience in recruitment, emphasizing the importance of influence over control in effective leadership. They discuss best practices for hiring and retention, impactful interview techniques for both hiring managers and candidates, and the nuances of building a strong, positive culture within organizations. Chris also highlights the critical role mindset plays in achieving professional success and creating significant influence within the industry.

00:00 Introduction and Guest Welcome
01:15 Chris Hines' Journey into Senior Living
03:39 Key Insights on Hiring and Retention
05:27 The Power of Influence in Leadership
08:35 Challenges and Mindset in Senior Living
12:44 Building Effective Teams and Culture
21:24 Growth and Career Advancement in Senior Living
27:40 Creating Your Own Opportunities
28:36 The Power of Influence in Leadership
29:37 Maintaining Positivity and Mindset
30:59 Effective Interview Questions
32:39 Evaluating Candidates' Energy and Passion
34:50 Candidates' Questions and Their Impact
40:18 The Two-Way Street of Interviews
44:54 Generational Differences in the Workforce
46:20 The Right Seat on the Bus
50:04 The Impact of Conversations
52:32 Acknowledging Efforts and Closing Remarks

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Mastering Your Mindset: Transforming Obstacles into Opportunities

In this episode, the Erin dives into the power of mindset and the stories we tell ourselves, examining how these inner narratives shape our reality. Through personal anecdotes and insightful reflections, the episode highlights the importance of recognizing and reframing negative thought patterns into growth-oriented habits.

Three critical questions are introduced to help listeners and leaders alike gain clarity and control over their lives:
What do you really want?
How do you want to feel?
What are you trying to control?

Listeners are encouraged to embrace discomfort, acknowledge their achievements, and harness the power of influence over control.

This episode is a motivational guide to overcoming mindset traps, fostering self-awareness, and ultimately building a life and career that aligns with one's true potential.

00:00 Introduction: The Power of Your Thoughts
01:09 Recognizing and Reframing Negative Patterns
01:40 Three Game-Changing Questions for Leaders
02:35 Personal Journey and Podcasting Insights
04:29 Mindset Struggles and Overcoming Self-Doubt
05:29 The Impact of Thoughts on Emotions and Actions
06:25 Facing and Rewriting Your Origin Story
09:17 The Importance of Self-Validation
13:29 Leadership and Influence Over Control
15:37 Sacrifice and the Path to Success
18:09 Basketball Lessons: Mindset in Action
24:23 Embracing Discomfort and Growth
36:43 Conclusion: Owning Your Story and Future

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Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

Send me your feedback on this episode!

The Power of Relationships in Senior Living Leadership

In this solo episode, Erin reflects on the importance of relationships in senior living communities.

Drawing from personal experiences, the Erin emphasizes that authentic connections, not just tasks or outcomes, drive true success.

The discussion spans actionable strategies for leaders to nurture relationships with themselves, their teams, residents, and families, stressing kindness, trust, empowerment, and effective communication as key components.

Practical advice on managing expectations, providing constructive feedback, and fostering a positive community culture through genuine interactions is provided.

The episode concludes with a call to action for leaders to focus on one relationship needing attention this week and an invitation to listeners to share the podcast and provide feedback.

00:00 Introduction and Gratitude
01:09 The Importance of Relationships
03:14 Real-Life Examples of Relationship Impact
07:35 Building Trust and Influence
16:28 Managing Expectations and Feedback
27:15 Empowering Your Team
38:32 Conclusion and Call to Action

Connect with me on LinkedIn


Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.