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The Power of Relationships in Senior Living Leadership
In this solo episode, Erin reflects on the importance of relationships in senior living communities.
Drawing from personal experiences, the Erin emphasizes that authentic connections, not just tasks or outcomes, drive true success.
The discussion spans actionable strategies for leaders to nurture relationships with themselves, their teams, residents, and families, stressing kindness, trust, empowerment, and effective communication as key components.
Practical advice on managing expectations, providing constructive feedback, and fostering a positive community culture through genuine interactions is provided.
The episode concludes with a call to action for leaders to focus on one relationship needing attention this week and an invitation to listeners to share the podcast and provide feedback.
00:00 Introduction and Gratitude
01:09 The Importance of Relationships
03:14 Real-Life Examples of Relationship Impact
07:35 Building Trust and Influence
16:28 Managing Expectations and Feedback
27:15 Empowering Your Team
38:32 Conclusion and Call to Action
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