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We Never Had Control but We Can Create Influence

In the first guest episode of 2025, Erin welcomes Chris Heinz, owner of Westport One, a talent and recruiting firm specializing in senior living leadership. Chris shares his extensive experience in recruitment, emphasizing the importance of influence over control in effective leadership. They discuss best practices for hiring and retention, impactful interview techniques for both hiring managers and candidates, and the nuances of building a strong, positive culture within organizations. Chris also highlights the critical role mindset plays in achieving professional success and creating significant influence within the industry.

00:00 Introduction and Guest Welcome
01:15 Chris Hines' Journey into Senior Living
03:39 Key Insights on Hiring and Retention
05:27 The Power of Influence in Leadership
08:35 Challenges and Mindset in Senior Living
12:44 Building Effective Teams and Culture
21:24 Growth and Career Advancement in Senior Living
27:40 Creating Your Own Opportunities
28:36 The Power of Influence in Leadership
29:37 Maintaining Positivity and Mindset
30:59 Effective Interview Questions
32:39 Evaluating Candidates' Energy and Passion
34:50 Candidates' Questions and Their Impact
40:18 The Two-Way Street of Interviews
44:54 Generational Differences in the Workforce
46:20 The Right Seat on the Bus
50:04 The Impact of Conversations
52:32 Acknowledging Efforts and Closing Remarks

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