Business Conflict Resolution
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
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No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
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Some useful, some ridiculous phrases
- By Robert Nicholson on 25-06-2018
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Release date: 26-10-2017
- Language: English
- No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....
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Non-member price: $19.99 or 1 Credit
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Started well and makes good points
- By Mr Alexander Pfeffer on 23-10-2022
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Release date: 13-09-2022
- Language: English
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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Non-member price: $21.99 or 1 Credit
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Conflict Resolution 101
- Techniques to Enhance Skills for Managing & Resolving Everyday Conflicts
- By: Alec Cooper
- Narrated by: Garot Michael Conklin
- Length: 2 hrs and 58 mins
- Unabridged
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Conflicts are hard. They are difficult to manage and take a lot of work to resolve. Often times, it may feel easier to just avoid them and hope they go away. You may get away with this for some time. Eventually, there will be a conflict in your life that you must resolve and cannot avoid. Wouldn’t it be nice to have a guide that outlines the necessary skills required for analyzing and resolving almost any type of everyday conflict?
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Conflict Resolution 101
- Techniques to Enhance Skills for Managing & Resolving Everyday Conflicts
- Narrated by: Garot Michael Conklin
- Length: 2 hrs and 58 mins
- Release date: 09-09-2021
- Language: English
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Conflicts are hard. They are difficult to manage and take a lot of work to resolve. Often times, it may feel easier to just avoid them and hope they go away. You may get away with this for some time....
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Non-member price: $9.99 or 1 Credit
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33 Strategies of War
- By: Robert Greene
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Unabridged
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33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.
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Bloke tells you how to screw everyone before they
- By Wise Owl on 12-11-2019
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33 Strategies of War
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Release date: 22-07-2015
- Language: English
- 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....
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The Handbook of Conflict Resolution (3rd Edition)
- Theory and Practice
- By: Peter T. Coleman - editor, Morton Deutsch - editor, Eric C. Marcus - editor
- Narrated by: Timothy Andrés Pabon
- Length: 47 hrs and 28 mins
- Unabridged
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Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.
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The Handbook of Conflict Resolution (3rd Edition)
- Theory and Practice
- Narrated by: Timothy Andrés Pabon
- Length: 47 hrs and 28 mins
- Release date: 19-03-2019
- Language: English
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Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict....
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Non-member price: $43.99 or 1 Credit
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Unabridged
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We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?
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Highly recommended for collaboration facilitators
- By Jodie S on 07-01-2023
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Release date: 27-04-2017
- Language: English
- We're trying to get something done that really matters to us....
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The 33 Strategies of War
- By: Robert Greene
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Abridged
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Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.
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not accurate to source material
- By Anonymous User on 06-09-2020
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The 33 Strategies of War
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Release date: 25-04-2007
- Language: English
- The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war....
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Leadership and Self-Deception: Getting Out of the Box
- By: The Arbinger Institute
- Narrated by: Steve Carlson
- Length: 6 hrs and 1 min
- Unabridged
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This third edition of an international best-seller - more than two million copies sold worldwide and translated into 33 languages - details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals.
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Really important lessons inside
- By samantha rose on 03-06-2023
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Leadership and Self-Deception: Getting Out of the Box
- Narrated by: Steve Carlson
- Length: 6 hrs and 1 min
- Release date: 12-09-2018
- Language: English
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This third edition of an international best-seller details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals....
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- By: David Gillespie
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Unabridged
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Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.
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All the red flags!
- By Danielle Williams on 21-12-2023
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Release date: 26-09-2023
- Language: English
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Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces....
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The Anatomy of Peace
- Resolving the Heart of Conflict
- By: Arbinger Institute
- Narrated by: Oliver Wyman
- Length: 7 hrs and 8 mins
- Unabridged
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Through an intriguing story of parents struggling with their troubled children and with their own personal problems, The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively.
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Nonviolent Communication Recommendation
- By Sarah on 06-01-2024
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The Anatomy of Peace
- Resolving the Heart of Conflict
- Narrated by: Oliver Wyman
- Length: 7 hrs and 8 mins
- Release date: 21-04-2008
- Language: English
- The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively....
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The Power of Positive Confrontation
- The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
- By: Barbara Pachter
- Narrated by: Barbara Pachter
- Length: 8 hrs and 5 mins
- Unabridged
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This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.
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Good advice, challenging listen
- By Mark White on 07-02-2023
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The Power of Positive Confrontation
- The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
- Narrated by: Barbara Pachter
- Length: 8 hrs and 5 mins
- Release date: 23-12-2014
- Language: English
- This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- By: Renee Evenson
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Unabridged
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Useful, practical for business and personal life situations
- By Anonymous User on 09-05-2024
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Release date: 21-12-2021
- Language: English
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- By: William Ury
- Narrated by: William Ury
- Length: 4 hrs and 26 mins
- Unabridged
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William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.
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fabulous book
- By Mohit on 10-10-2020
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- Narrated by: William Ury
- Length: 4 hrs and 26 mins
- Release date: 20-01-2015
- Language: English
- Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- By: Judy Ringer, James Warda - foreword
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Unabridged
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Release date: 01-05-2019
- Language: English
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene....
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 22-07-2021
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Dealing with Difficult People
- By: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Practical
- By Brian Chan on 30-04-2023
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 28-05-2019
- Language: English
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- By: Kenneth Cloke, Joan Goldsmith, Warren Bennis - foreword
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Unabridged
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Release date: 30-10-2018
- Language: English
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities....
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High Conflict
- Why We Get Trapped and How We Get Out
- By: Amanda Ripley
- Narrated by: Amanda Ripley
- Length: 9 hrs and 50 mins
- Unabridged
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High conflict is what happens when discord distills into a good-versus-evil kind of feud, the kind with an us and a them. In this state, the brain behaves differently. We feel increasingly certain of our own superiority, and everything we do to try to end the conflict, usually makes it worse. Eventually, we can start to mimic the behavior of our adversaries, harming what we hold most dear. In this book, New York Times bestselling author and award-winning journalist Amanda Ripley investigates how good people get captured by high conflict—and how they break free.
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High Conflict
- Why We Get Trapped and How We Get Out
- Narrated by: Amanda Ripley
- Length: 9 hrs and 50 mins
- Release date: 06-04-2021
- Language: English
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In this book, New York Times bestselling author and award-winning journalist Amanda Ripley investigates how good people get captured by high conflict—and how they break free....
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- By: Stephen R. Covey
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Unabridged
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A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.
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Covey's best book saved for last
- By Findlay on 11-11-2023
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Release date: 31-01-2012
- Language: English
- The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving....
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- By: Mark Rosenberg
- Narrated by: Mark Rosenberg
- Length: 5 hrs and 11 mins
- Unabridged
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- Narrated by: Mark Rosenberg
- Length: 5 hrs and 11 mins
- Release date: 19-06-2024
- Language: English
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations.
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