Conflict Resolution & Mediation

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  • Collaborating with the Enemy cover art

    • Collaborating with the Enemy

    • How to Work with People You Don't Agree with or Like or Trust
    • By: Adam Kahane
    • Narrated by: Jeff Hoyt
    • Length: 3 hrs and 30 mins
    • Release date: 27-04-2017
    • Language: English
    • 3 out of 5 stars 9 ratings
    • We're trying to get something done that really matters to us....

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  • Toxic at Work cover art

    • Toxic at Work

    • Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
    • By: David Gillespie
    • Narrated by: David Gillespie
    • Length: 6 hrs and 23 mins
    • Release date: 26-09-2023
    • Language: English
    • 4.5 out of 5 stars 25 ratings

    • Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces....

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  • Powerful Phrases for Dealing with Difficult People cover art

    • Powerful Phrases for Dealing with Difficult People

    • Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
    • By: Renee Evenson
    • Narrated by: Jill Blackwood
    • Length: 6 hrs and 53 mins
    • Release date: 21-12-2021
    • Language: English
    • 3 out of 5 stars 6 ratings

    • Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.

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  • Getting to Yes with Yourself cover art

    • Getting to Yes with Yourself

    • (And Other Worthy Opponents)
    • By: William Ury
    • Narrated by: William Ury
    • Length: 4 hrs and 26 mins
    • Release date: 20-01-2015
    • Language: English
    • 4.5 out of 5 stars 16 ratings
    • Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....

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  • Dealing with Difficult People cover art

    • Dealing with Difficult People

    • By: Roy Lilley
    • Narrated by: Timothy Andrés Pabon
    • Length: 3 hrs and 41 mins
    • Release date: 28-05-2019
    • Language: English
    • 3.5 out of 5 stars 29 ratings

    • Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....

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  • Possible cover art

    • Possible

    • How We Survive (and Thrive) in an Age of Conflict
    • By: William Ury
    • Narrated by: William Ury
    • Length: 10 hrs and 13 mins
    • Release date: 20-02-2024
    • Language: English
    • 5 out of 5 stars 4 ratings

    • The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time....

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  • Getting Along cover art

    • Getting Along

    • How to Work with Anyone (Even Difficult People)
    • By: Amy Gallo
    • Narrated by: Amy Gallo
    • Length: 7 hrs and 44 mins
    • Release date: 13-09-2022
    • Language: English
    • 4.5 out of 5 stars 5 ratings

    • In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....

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  • Workplace Bullying cover art

    Non-member price: $9.99 or 1 Credit

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  • Managing the Difficult: Zero Tolerance cover art

    • Managing the Difficult: Zero Tolerance

    • Proven Strategies for Dealing with Difficult People
    • By: Rory Sullivan
    • Narrated by: Stu Royce
    • Length: 3 hrs
    • Release date: 03-10-2019
    • Language: English
    • 5 out of 5 stars 1 rating

    • How to avoid the number one management problem and never let people take advantage of you again....

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  • The Anatomy of Peace (Fourth Edition) cover art

    • The Anatomy of Peace (Fourth Edition)

    • Resolving the Heart of Conflict
    • By: The Arbinger Institute
    • Narrated by: Kaleo Griffith
    • Length: 7 hrs and 39 mins
    • Release date: 31-01-2022
    • Language: English
    • Not rated yet

    • From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....

    Non-member price: $22.99 or 1 Credit

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  • Leading the Unleadable cover art

    • Leading the Unleadable

    • How to Manage Mavericks, Cynics, Divas, and Other Difficult People
    • By: Alan Willett
    • Narrated by: Tom Parks
    • Length: 5 hrs and 51 mins
    • Release date: 29-11-2016
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....

    Non-member price: $28.99 or 1 Credit

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  • Beating the Workplace Bully cover art

    Non-member price: $28.99 or 1 Credit

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  • You're It cover art

    • You're It

    • Crisis, Change, and How to Lead When It Matters Most
    • By: Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, Barry C. Dorn, David Gergen - foreword
    • Narrated by: Kevin T. Collins
    • Length: 12 hrs and 20 mins
    • Release date: 11-06-2019
    • Language: English
    • 4 out of 5 stars 3 ratings

    • Leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions....

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  • Dealing with Difficult People cover art

    Non-member price: $9.99 or 1 Credit

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  • The Little Book of Restorative Justice (Revised and Updated) cover art

    Non-member price: $16.99 or 1 Credit

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  • The Big Book of Restorative Justice cover art

    Non-member price: $26.99 or 1 Credit

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  • The Anatomy of Peace cover art

    • The Anatomy of Peace

    • Resolving the Heart of Conflict
    • By: Arbinger Institute
    • Narrated by: Oliver Wyman
    • Length: 7 hrs and 8 mins
    • Release date: 21-04-2008
    • Language: English
    • 4.5 out of 5 stars 42 ratings
    • The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively....

    Non-member price: $21.99 or 1 Credit

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  • ChatGPT Side Hustles 2024 cover art

    • ChatGPT Side Hustles 2024

    • Unlock the Digital Goldmine and Get AI Working for You Fast with More than 85 Side Hustle Ideas to Boost Passive Income, Create New Cash Flow, and Get Ahead of the Curve
    • By: Alec Rowe
    • Narrated by: Shawn Isola
    • Length: 3 hrs and 47 mins
    • Release date: 19-03-2024
    • Language: English
    • Not rated yet

    • Dive into the future of passive income with "ChatGPT Side Hustles" by Alec Rowe. This comprehensive guide unveils over 85 innovative side hustle ideas leveraging the power of AI to boost your income, create new cash flows, and secure a competitive edge.

    Non-member price: $16.99 or 1 Credit

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  • Winning from Within cover art

    • Winning from Within

    • A Breakthrough Method for Leading, Living, and Lasting Change
    • By: Erica Ariel Fox
    • Narrated by: Tavia Gilbert
    • Length: 10 hrs and 2 mins
    • Release date: 24-09-2013
    • Language: English
    • 5 out of 5 stars 5 ratings
    • Life is a series of negotiations, whether or not you think of yourself as a negotiator....

    Non-member price: $26.99 or 1 Credit

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  • The Conflict Resolution Phrase Book cover art

    • The Conflict Resolution Phrase Book

    • 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
    • By: Barbara Mitchell, Cornelia Gamlem
    • Narrated by: Karen Saltus
    • Length: 4 hrs and 24 mins
    • Release date: 26-10-2017
    • Language: English
    • 3 out of 5 stars 1 rating
    • No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....

    Non-member price: $19.99 or 1 Credit

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