Showing results by narrator "Andrew Lock" in All Categories

Most people think of Walt Disney primarily as a visionary, but he was also a highly skilled marketer. In this unique book, maverick marketer Andrew Lock guides you through 17 success secrets from Walt and explains how your business can apply them to follow Walt Disney’s way. You’ll discover valuable lessons in sales, marketing, and customer service, as well as how to create memorable experiences that will cause customers to return to you, over and over again.

A simple response of "thank you" seems inadequate when you are on the receiving end of an act of kindness. My wife, Elsie, disabled from a fall at the age of 75, received such attention as she approached a door or was in need of help in some manner. We often asked what more could be said to make the thank you more meaningful. After her death in 2015, I put some of our thoughts together and present them in this audiobook. It offers ideas and anecdotes on ways to go beyond the ordinary response.