Showing results by author "Ted Schadler" in All Categories
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The Mobile Mind Shift
- Engineer Your Business to Win in the Mobile Moment
- By: Ted Schadler, Josh Bernoff, Julie Ask
- Narrated by: Josh Bernoff
- Length: 7 hrs and 3 mins
- Unabridged
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Mobile has reprogrammed your customers' brains. Your customers now turn to their smartphones for everything. What’s tomorrow’s weather? Is the flight on time? Where’s the nearest store, and is this product cheaper there? Whatever the question, the answer is on the phone. This Pavlovian response is the mobile mind shift - the expectation that I can get what I want, anytime, in my immediate context. Your new battleground for customers is this mobile moment - the instant in which your customer is seeking an answer.
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The Mobile Mind Shift
- Engineer Your Business to Win in the Mobile Moment
- Narrated by: Josh Bernoff
- Length: 7 hrs and 3 mins
- Release date: 13-06-2014
- Language: English
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Non-member price: $21.99 or 1 Credit
Sale price: $21.99 or 1 Credit
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Empowered
- Unleash Your Employees, Energize Your Customers, and Transform Your Business
- By: Josh Bernoff, Ted Schadler
- Narrated by: Josh Bernoff
- Length: 6 hrs and 43 mins
- Unabridged
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In Empowered, Forrester’s Josh Bernoff - coauthor of the pioneering book Groundswell - and Ted Schadler explain how to transform your company by unleashing the force of HEROes: highly empowered and resourceful operatives. Your company needs them because, in the age of twitter, iPhones, Facebook, YouTube, your customers now step up to the counter armed with more data and access than ever before - often overmatching your team.
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Empowered
- Unleash Your Employees, Energize Your Customers, and Transform Your Business
- Narrated by: Josh Bernoff
- Length: 6 hrs and 43 mins
- Release date: 14-09-2010
- Language: English
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Non-member price: $23.99 or 1 Credit
Sale price: $23.99 or 1 Credit
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