Showing results by author "Stowe Shoemaker" in All Categories
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Hospitable Healthcare
- Just What the Patient Ordered!
- By: Stowe Shoemaker, Peter Yesawich
- Narrated by: John Y. Walker III
- Length: 6 hrs and 37 mins
- Unabridged
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Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!
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Hospitable Healthcare
- Just What the Patient Ordered!
- Narrated by: John Y. Walker III
- Length: 6 hrs and 37 mins
- Release date: 30-10-2024
- Language: English
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Non-member price: $27.99 or 1 Credit
Sale price: $27.99 or 1 Credit
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