Showing results by author "Cate Schreck" in All Categories
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The A-Z of Service Excellence
- The Essential Guide to Becoming a Customer Service Professional
- By: Cate Schreck
- Narrated by: Cate Schreck, Dave Stokes
- Length: 5 hrs and 31 mins
- Unabridged
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Every business has customers, and employers are seeking to hire, retain, and reward employees who have the skills, the knowledge, and the motivation to provide a consistently superior level of service to every customer, every day. No longer is a bright smile and a friendly hello enough to satisfy customers and keep them coming back. Employers and customers want customer service professionals.
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The A-Z of Service Excellence
- The Essential Guide to Becoming a Customer Service Professional
- Narrated by: Cate Schreck, Dave Stokes
- Length: 5 hrs and 31 mins
- Release date: 19-02-2020
- Language: English
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Non-member price: $22.99 or 1 Credit
Sale price: $22.99 or 1 Credit
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