Showing results by publisher "Simon & Schuster Audio" in Communication & Social Skills

Every day you face dozens of important decisions - but have you heard everything you need to know to make the right choice? Kevin J. Murphy believes that listening is the most neglected managerial skill. In this powerful audio program he demonstrates what effective listening really means - and what it can do for you.

Wedding toasts, website copy, social media posts, even holiday cards—you’ll become a sharper everyday writer with this witty and comprehensive guide to clearer, better communication. You’ll never write an email the same way after listening to Everybody Needs an Editor, a game-changing guide to sharp, attention-getting writing. The authors use their decades of real-life journalism and marketing expertise to demonstrate the WTFF technique: Writing, Topping, Formatting, and Fixing.

You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You give what you think are clear instructions, but the job is not done, or done wrong.... Now, Deborah Tannen brings to the workplace the same voice, eye, and insight that made That's Not What I Meant! and You Just Don't Understand best-selling classics.

Setting boundaries can be tough—you don’t want to disappoint other people, but you also don’t want to be stuck in a situation that makes you uncomfortable or unhappy. The good news is that setting healthy boundaries is really a good thing that can make you happier and strengthen those relationships you were so worried about. So how do you get started? Setting boundaries is an important skill, and the only way to get better is by practicing. In this book, you’ll find 100 activities that will help you become better at setting boundaries.

Jeffrey Gitomer's The Little Green Book of Getting Your Way digs deep into the 9.5 elements that make persuasion, and getting your way, happen. By breaking down the elements, the listener will begin to understand, take action, become proficient, and then master the ability to persuade. Because persuasion occurs in so many different areas of life and business, Gitomer leads the listener from mental readiness to the principles of getting your way and the power that persuasion offers.

You know the feeling: You thought you said exactly what you wanted to, but somehow a different message comes across. You end up feeling misunderstood...and the relationship that you're building -- at home, on the job, on a date, or in an interview -- slips a little further out of your control.

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

In Get Better: 15 Proven Practices to Build Effective Relationships, FranklinCovey's chief people officer, Todd Davis, explains that an organization's greatest asset isn't its people; rather, it's the relationships between its people that is the greatest predictor of personal effectiveness. In the end, employees' ability to build and sustain great relationships is an organization's ultimate competitive advantage.

Although we live in an ocean of words, we rarely acknowledge their power to uplift or put down, to inspire or discourage, to help or hurt. But in this jewel of an audiobook, Hal Urban, parent, award-winning teacher, and author of the classic Life's Greatest Lessons, shows us simple and immediate ways that we can use language to change lives, both our own and those around us.

With today's focus on technology and digital communication, face-to-face small talk is becoming increasingly difficult. How do you start a conversation with a stranger? What do you need to do to make a great first impression? What should you do when the conversation starts to drift off? In How to Make Small Talk, you'll learn the art of small talk for all types of situations. With simple advice and brief exercises, this book makes it easy to improve your casual chitchat skills.

The enneagram is an effective personality classification system that describes the characteristics, behaviors, and core values of nine different personality types - enneatypes - each identified by a number. The Enneagram & You helps you identify your personality type so you can discover how to best interact with your family, friends, coworkers, and love interests.

It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

We all have the desire to belong, to connect. And in the age of social media, making personal connections has been more challenging than ever. Millennials and Zoomers tend to have high anxiety at the thought of meeting new people and often fumble during in-person relationships. They struggle to connect, don’t know how to make friends, and subsequently flounder in workplace relationships. Sound familiar? But relationship expert and media personality Rachel DeAlto knows that it doesn’t have to be that way. Everyone can be likable.

A quick-and-easy guide to core business and career concepts - no MBA required. The ability to negotiate a deal. Confidence to oversee staff. Complete, accurate monitoring of expenses. In today's business world, these are must-have skills. But all too often, comprehensive business books turn the important details of best practices into tedious listening that would put even a CEO to sleep. From hiring and firing to strategizing and calculating revenues, Negotiating 101 is an easy-to-understand road map of today's complex business world.

Filled with fun, engaging examples and actionable techniques, How to Get Along with Anyone teaches you how to predict and prevent escalated conflict, arming you with practical tools for flipping the script on sticking points to nurture stronger and more meaningful relationships.

From a pioneering Black feminist and MacArthur “Genius” Fellow, an urgent and exhilarating memoir-manifesto-handbook about how to rein in the excesses of cancel culture so we can truly communicate and solve problems together.

Carefully designed by leading experts in the field, here is a vocabulary building program that provides the inside edge on learning new words, understanding word usage and pronunciation and making a powerful vocabulary part of your everyday life.

Using real-life speaking situations to demonstrate vocal characteristics, this step-by-step program will help you develop a richer, sharper, more resonant voice - to make a powerful impression in all phases of your life.

In today's world, we have come to rely so heavily on technology to communicate that it has led to increased anxiety for many when talking face to face. In How to Overcome Shyness, you'll learn to step away from distractions, overcome your shyness, and be more successful and comfortable in social situations. With real-world examples, brief exercises, and simple tips, you'll become more confident communicating in all situations from dating to work to large social events and parties.

The words you use say a lot about who you are and where you're headed. Whether you want to express yourself clearly to impress a prospective employer during a job interview, or just brush up on those pesky words you encounter every so often reading the newspaper, Kaplan Word Power is the essential tool to help you expand your daily vocabulary.