Episodes

  • What is Experience Design?
    Sep 12 2024

    Everything we interact with – from the cars we drive to the clothes we wear – has been designed. A good design might temporarily catch your eye. But great design serves a purpose beyond aesthetics. Here, we unlock the secrets of great experience design to discover how it creates meaningful, engaging and memorable interactions between people and products, services or spaces. It’s the art of crafting amazing customer journeys that leave a lasting impression.

    Editor: Stefania Cardenaz Ibanez

    Guest: Andy Berry

    Host: Damon Parkin

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    33 mins
  • The Future of Social: Myths & Trends
    Jan 19 2023

    Social media in 2023: you’ll need strategy, speed and nerves of steel. With so many platforms competing for our attention – each one in a slightly different way – what is a dopamine hit for the user, can be a real headache for brands. We explore what’s hot, what’s not, what’s next… and why there’s no time to wait.

    Editor: Stefania Cardenaz Ibanez
    Guests: Dominika Rekas, Jessica Marsden
    Host: Ellie Piovesana

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    24 mins
  • Things Can Only Get Meta
    Sep 6 2022

    Let's unlock the secrets of the Metaverse. Here's where the physical and virtual worlds will merge to transform how we live, work and play in ways we can’t begin to fathom today. It’s where we’ll exist in an all-encompassing mixed reality. An expert panel and live audience explore the profound commercial, political and philosophical impact on brands, society and humanity.
    Editor: Stefania Cardenaz Ibanez
    Guests: Iain Swales, Rhys Evans, Jonathan Rhodes, Andy Berry
    Host: Damon Parkin


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    44 mins
  • The Meme-ing of Life
    Apr 22 2020
    From cave people to COVID-19. Memes aren’t just harmless weapons of Whatsapp distraction, TikTok rib-ticklers or images of Phil Mitchell filling your Facebook feed. They've been around for three million years. A meme can be a dangerous virus, injected...
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    13 mins
  • Create The Decade
    Dec 20 2019
    Author and ‘creative democracy’ champion Claire Bridges why the dawn of the new decade is the perfect time to get into ‘the state to create’ – and how to do it.
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    23 mins
  • Sonic Boom
    Sep 9 2019
    Why tuning into the power of music is a sound strategy for brands in a fast-moving consumer society.
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    20 mins
  • Pop-Up Power
    Apr 4 2019
    What can big retailers learn from pop-up traders about the power of the personal touch to drive engaging service encounters?
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    23 mins
  • The Internet of Things
    Feb 13 2019
    What is the Internet of Things, why does it matter, where is it taking us... and what's it doing with all the data it's gathering about us?
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    14 mins