• Unlocking Manager Excellence at ServiceNow with Stefani Okamoto

  • Dec 10 2024
  • Length: 44 mins
  • Podcast

Unlocking Manager Excellence at ServiceNow with Stefani Okamoto

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  • Summary

  • In this episode of The Edge of Work Podcast, Stefani Okamoto, Director of Manager Excellence at ServiceNow, shares her journey in transforming leadership and management practices. Drawing on her experience at Microsoft and ServiceNow, Stefani explains why manager excellence requires a systemic, culture-driven approach. In this conversation, Stefani also talked about the importance of listening tours, creating clear expectations for managers, and enabling them through tailored learning solutions. Finally, Stefani shared her vision for the future, including leveraging AI for coaching and fostering courageous conversations.

    Links

    • Stefani’s Linkedin: https://www.linkedin.com/in/stefani-okamoto-1376039/
    • Al Dea: https://www.al-dea.com/

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