Nicole Forward is an executive development leader with extensive experience in building and scaling coaching inside of organizations. During this conversation. Nicole shares her journey of building coaching functions from the ground up and provides a crash course on how companies can operationalize coaching strategically and sustainably. Nicole also spoke about the history and future of coaching, including the impact of AI on coaching practices, the importance of aligning coaching with organizational goals, and how to measure its impact. Finally, also discusses the rise of transformational coaching, integrating mind-body approaches, and navigating the challenges of democratizing coaching inside organizations today.

• Nicole’s LinkedIn Profile: https://www.linkedin.com/in/nicoleforward/
• David Goldsmith and 7PathsForward
• NYU Summit for Coaching & Technology:
• Rebecca Rutschmann and Viva La Coaching
• Strozzi Institute
• Scaling Development vs. Scaling Coaching and Michael Hudson's white paper
• Jonathan Passmore
• Nick Petrie and the work at Adeption
• Jennifer Garvey Berger
• Bill Torbert
• Staci Haines
• Coaches Rising
• Amanda Blake
• EPOG Academy and Tim Harrison
• Nicky Terblanche
• The Body Keeps the Score
• Thomas Hubl
• Dr. Gabor Mate
• Stephen Porges
• Deb Dana
• Dr. David Drake
• Ethan Mollick
• Sam Isaacson
• Worldwide Opportunities on Organic Farms

In this episode of The Edge of Work Podcast, Stefani Okamoto, Director of Manager Excellence at ServiceNow, shares her journey in transforming leadership and management practices. Drawing on her experience at Microsoft and ServiceNow, Stefani explains why manager excellence requires a systemic, culture-driven approach. In this conversation, Stefani also talked about the importance of listening tours, creating clear expectations for managers, and enabling them through tailored learning solutions. Finally, Stefani shared her vision for the future, including leveraging AI for coaching and fostering courageous conversations.

Links

• Stefani’s Linkedin: https://www.linkedin.com/in/stefani-okamoto-1376039/
• Al Dea: https://www.al-dea.com/
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Anthony Stephan is the Chief Learning Officer at Deloitte. With responsibility for developing over 180,000 employees globally, Anthony has spent the past two years in his role embarking on transforming the learning business at Deloitte to evolve the organization to continue to deliver and drive business impact.

During our conversation, Anthony shared insights from his first two years in the role, including how a 100-day listening sprint shaped his strategy. He delves into the launch of Project 120, a $1.4 billion investment in skills development, the shifts in the strategy and ways of working the L&D business has made at Deloitte as well as Deloitte’s innovative use of AI-powered tools for their Human Potential Leadership Offerings.

Finally, Anthony also explores the future of apprenticeship and milestone programs, emphasizing both "hot skills" (technical) and enduring skills (human skills) that they are focused on at Deloitte.

- Anthony Stephan: https://www.linkedin.com/in/anthonyrstephan/
- Al Dea: https://www.al-dea.com/
- Article: 100 Conversations in 100 days; https://www.hrdive.com/news/deloittes-chief-learning-officer-leadership-insight/700847/