Welcome to the very first episode of “The Halo Effect: Hospitality Stories with Ashleigh and Michael Donald”

Listen as husband-and-wife team Ashleigh and Michael Donald draw on their 40 years of combined experience in global hospitality to share insights and stories from a dynamic industry.

Whether you’re just starting out, seeking growth, or venturing into entrepreneurship, we hope that this podcast can help provide some guidance from real-life experiences. Each episode will offer practical tips and engaging discussions to help you navigate the world of hospitality.

Highlights from Episode 1:

• The importance of creating a strong first impression and how it impacts guest loyalty and overall success in hospitality.

• Balancing personal and professional life as a couple in the industry, and how to turn challenges into opportunities.

• Leveraging technology and data to enhance guest experiences and streamline operations, even in a resource-constrained environment.

We would like to send a huge thanks to Samantha and the whole team at ⁠⁠Flamingo Heights⁠⁠ podcast studios who have helped guide us on our podcast journey. We would also like to thank ⁠⁠BIPC North East ⁠⁠ and their CityLife programme that was able to make the collaboration with Flamingo Heights happen. We would also like to thank Sophie Gowling and Nickie Kilkenny, from the Newcastle Natwest Business team, for connecting us all via their Entrepreneur Accelerator programme.

Connect with Us:

• Email: ⁠⁠podcast@gohalo.co.uk⁠⁠

• Website:⁠⁠ www.gohalo.co.uk⁠⁠

• Instagram: ⁠⁠@haloitsmichael⁠⁠ and ⁠⁠@haloitsashleigh⁠⁠

• LinkedIn: ⁠⁠Halo Business Consulting⁠⁠

Don’t forget to like, subscribe, or follow “The Halo Effect: Hospitality Stories with Ashleigh and Michael Donald” on your preferred podcast platform. Please get in touch if you would like to see us discuss a particular subject on a future episode.

We would love to invite fellow hospitality professionals and entrepreneurs join us on future episodes so please DM us via socials or email podcast@gohalo.co.uk if you are interested.

Welcome to "The Halo Effect: Hospitality Stories with Ashleigh & Michael Donald". With over 40 years working in the hospitality industry we’ve lived some incredible experiences, and as a husband and wife team, we continue to forge a path through business and life that continues to presents both challenges and opportunities.

Through this podcast, we would like to share some of these experiences and hope that we can help anyone who is on a similar journey.