• Episode Ten: Hospitality Trends with The Halo Effect

  • Nov 20 2024
  • Length: 43 mins
  • Podcast

Episode Ten: Hospitality Trends with The Halo Effect

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  • Summary

  • In Episode Ten of The Halo Effect, Ashleigh and Michael Donald guests onto the podcast for the very first time! Together with ⁠Joanna Fisher⁠ and ⁠Ros Hardiman, we explore the power of people-led strategies, the evolving role of technology, and the importance of authenticity in guest experiences. From insights gained at major industry events like WTM and the Independent Hotel Show to personal reflections on transitioning to independent consultancy, Joanna and Ros share invaluable lessons from their accomplished careers. Whether you’re navigating rising costs, fostering employee engagement, or embracing flexibility, this episode is packed with actionable advice and inspiration for hospitality professionals and entrepreneurs alike. Joanna Fisher is a seasoned Commercial Director with over 25 years of experience driving sales, marketing, and revenue strategies across leading hospitality brands, including Kew Green Hotels, IHG, Starwood, and The Ascott Group. Known for her innovative approach, she has led teams through transformative change, developed industry-first models like the “Commercial Hub,” and delivered exceptional revenue growth and operational efficiencies. A mentor and industry advocate, Joanna combines strategic vision with tactical execution to inspire teams and deliver outstanding results for stakeholders. Ros Hardiman is a dynamic HR leader with a career spanning senior roles in luxury hospitality, leisure, and multi-site operations. With expertise in organisational design, workforce transformation, and embedding company values, she has driven impactful change at companies like Kew Green Hotels, Wentworth Club, and the Gordon Ramsay Group. Passionate about talent development and employee engagement, Ros combines strategic vision with a deep understanding of the commercial impact of people on business success. An advocate for hospitality as a rewarding career, she is a trusted coach, conference presenter, and partner to senior leaders navigating complex challenges. Connect with Us: Email: ⁠⁠podcast@gohalo.co.uk Website:⁠⁠ www.gohalo.co.uk⁠⁠ Instagram: ⁠⁠@haloitsmichael⁠⁠ and ⁠⁠@haloitsashleigh⁠⁠ LinkedIn: ⁠⁠Halo Business Consulting⁠⁠ LinkedIn: Ros Hardiman LinkedIn: ⁠⁠Joanna Fisher Don’t forget to like, subscribe, or follow “The Halo Effect: Hospitality Stories with Ashleigh and Michael Donald” on your preferred podcast platform. Please get in touch if you would like to see us discuss a particular subject on a future episode. We would love to invite fellow hospitality professionals and entrepreneurs join us on future episodes so please DM us via socials or email podcast@gohalo.co.uk if you are interested.
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