Subscription Box Answers

By: Liam Brennan
  • Summary

  • Welcome to Subscription Box Answers, the podcast for anyone looking to start or scale a successful subscription box business. I'm Liam Brennan, co-founder of BusterBox, a dog subscription box company that we started in a spare bedroom back in 2016.

    Since then, we've grown to thousands of subscribers and over $13 million in sales, and along the way, I've learned a ton about what it takes to make a subscription box business thrive.

    In this no-nonsense podcast, I'll be sharing all of my proven tips and strategies for building a successful subscription box business, from sourcing products to marketing to reducing churn.

    Whether you're just starting out or looking to take your existing business to the next level, you'll find valuable insights and actionable advice here.

    I will show you that it is possible to start your own subscription box business from your spare bedroom with little money and turn it into a full-time income.

    Got a question you want answered on the show? Join my free Facebook group at www.SubscriptionBoxResources.com and post it there or email me at liam@subscriptionboxanswers.com. Thanks for tuning in, and I can't wait to help you build the subscription box business of your dreams!

    © 2025 Subscription Box Answers
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Episodes
  • You may have to "patch" things together to make your business work.
    Mar 3 2025

    In this episode of Subscription Box Answers, I explain how you may need to piece together a variety of different elements to make your business work. In an ideal world, simpler is better—but for most boxes, that isn’t the case. To keep your business running smoothly and the numbers in your favour, you may need to get creative. Listen to this episode for more details.

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    14 mins
  • Can Chat To Cancel Lower Your Churn Rate?
    Feb 24 2025

    In this episode of Subscription Box Answers, I share something new we’re testing in BusterBox called Chat to Cancel. This is still in the very early stages, but I’m sharing what we’ve done so far and what we’ve learned.

    Churn reduction should be a top priority for any subscription box business, and getting creative with your approach can make a big difference.

    If you have a question you want answered on the show, head over over to www.SubscriptionBoxResources.com and join the FREE Facebook group and post there.

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    11 mins
  • Using Stunning To Lower Your Churn Rate And Make More Money!
    Feb 17 2025

    In this episode of Subscription Box Answers, I’m sharing how we are testing a new dunning tool in BusterBox called Stunning. The results so far have been very positive, and it has helped us recover a lot of money.

    Passive churn can account for up to 40% of overall churn, so it’s crucial to have a process in place to manage it effectively.

    You can check it out here https://stunning.co/

    If you have a question you want answered on the show, head over to www.SubscriptionBoxResources.com and join the free facebook group and post it there.

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    13 mins

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