She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Sam Loveland, the Chief Customer Officer at SalesLoft, joins me to share her incredible journey in the tech and business world. From navigating a male-dominated industry to diving into the importance of feedback, Sam & I explore the challenges and strategies for transitioning into leadership roles. We also touch upon the value of mentorship, and the significance of a supportive system in achieving career aspirations.

Timestamps:

0:00 - Preview & Intros

3:50 - Navigating career & family life

6:06 - Early aspirations to become a doctor

7:20 - Quitting computer science

10:45 - Prioritizing family over career

17:35 - Moving laterally, making tough decisions

20:40 - Women in STEM roles

23:20 - Celebrating career success

27:32 - Mentoring and guiding women

29:30 - Expertise brings value; management isn't everything

38:05 - Ask for help

40:30 - Feedback is a gift

45:10 - Love what you do and prioritize personal time

Connect with the guest:

Sam Loveland: https://www.linkedin.com/in/sam-loveland-b19775/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, customer experience, mentoring for women, safe environment for feedback, women led leadership roles, work-life balance, mentorship, gender dynamics, career satisfaction, career transitions, vulnerability in leadership, female representation in tech, SalesLoft, ServiceNow, empowering women, career planning

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Steph Reck, CRO at Japhy AI, joins me on the She's So Suite Podcast and sheds light on the emotional challenges of layoffs, and the importance of supporting affected employees. They also discuss the biases in traditional hiring practices, which can overlook diverse, talented individuals. Steph emphasizes leaders' role in creating a collaborative, inclusive, and safe work environment.

Timestamps

0:00 - Preview

1:23 - Meet Steph Reck

5:05 - Break down silos, work cross-functionally

7:30 - The aspiration to be a Pediatric Cardiologist

12:05 - Don't let anybody get in your way

17:00 - Impact of layoffs and the struggle with corporate decisions

23:45 - Supporting staff to plan for success and growth

26:06 - Recruitment, the bias for a university degree & compensation

41:40 - Mentoring former employees

45:21 - The voice goes unheard

48:50 - They don't know what they are doing

53:00 - Be the voice, open the door, fail forward

Connect with the guest:

Steph Reck: https://www.linkedin.com/in/stephaniereck/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, Chief Revenue Officer (CRO), mentoring for women, staff layoffs, employee support, leadership empathy, talent diversity, hiring biases, sales recruitment, cross-functional collaboration, AI startup challenges, career mentorship

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Natalie Beckerman, Global Head of Customer Support Operations at IHG Hotel and Resorts joins me to share her dynamic career path filled with wild challenges, pivotal moments, and empowering leadership. She’ll offer insights into contrasting experiences with different leadership styles and the role of a leader in making her feel empowered to deliver results in seemingly impossible situations. Natalie also outlines her structured approach to assessing career moves and ensuring alignment with personal vision and values.

Timestamps

0:00 - Preview & Intro

2:40 - Obsession for Customer Success

9:05 - Power of positivity & leadership

13:00 - Contrasting leadership styles

22:46 - Instilling a customer-centric mindset

25:50 - Learning it is time to let go

29:20 - Empowering women

34:45 - Be strong, learn to say NO

41:55 - Control your journey

Connect with the guest:

Natalie Beckerman: https://www.linkedin.com/in/nataliedbeckerman1/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

customer experience, mentoring for women, female leadership, c-suite women, future leaders, career advice, mentorship, networking, leadership roles, female executives, Oracle Applications Service Excellence, She's So Suite podcast

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Join me, Kristi Faltorusso for an inspiring episode as I delve into the extraordinary career of Summer Brown, CGO at CipherHealth. Summer is a trailblazer who shares her groundbreaking experiences as the first woman to hold organizational leadership positions.

Gain insights into her strategies for making her voice heard,how she overcame the challenges of the gender pay gap while working in male-dominated environments. Discover the critical decisions and moments that defined her path and propelled her to success.

Timestamps

0:00 - Preview & Intros

4:13 - Career aspirations growing up & early career

8:45 - Learning about the drive for career success

12:50 - Being the first woman in the leadership team

18:40 - Navigating corporate hypocrisy and injustice

21:35 - Growing as a leader

26:09 - Being secretly competitive

32:05 - Empowering future women leaders

36:30 - Balancing work & life

38:30 - Learn to ask for help

41:00 - Live intentionally & not perfectly

44:44 - Embrace your own journey

Connect with the guest:

Summer Brown: https://www.linkedin.com/in/summer-brown-17a67343/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, mentoring for women, chief growth officer, career journey, leadership roles, male-dominated work environments, work-life balance, executive women leaders,cross-functional organizations, ambitious individuals, gender diversity, women in leadership

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Catherine Blackmore (GVP, Oracle Applications Service Excellence) joins me on the She's So Suite Podcast to share her invaluable advice on intentional networking, the significance of mentorship, and the power of personal branding. With a wealth of experience spanning Nestle, Kellogg’s, and now Oracle, Catherine's insights on leadership, overcoming inner critics, and driving innovation are sure to resonate. She passionately emphasizes the importance of lifting people up and creating opportunities for future leaders, rather than competing and stepping on others.

Timestamps

0:00 - Preview, Meet Catherine Blackmore (GVP CS & Renewals, Oracle)

5:43 - Desire for leadership growing up

13:15 - Focusing on personal growth within career

17:30 - Embrace opportunities despite limited capacity

20:00 - Get out of your own way

22:20 - Know your superpowers & focus on your personal brand

24:30 - Pride in mentoring future company leader

27:00 - Oracle Women's Leadership

30:40 - Here's why you need to build your personal brand

33:00 - Unlocking the door to C-suite

36:30 - Leveraging wisdom & exploring opportunities to grow professionally

41:04 - What one woman can do, another can do

Connect with the guest:

Catherine Blackmore: https://www.linkedin.com/in/catherineblackmore/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, mentoring for women, Catherine Blackmore, female leadership, c-suite women, future leaders, career advice, mentorship, networking, leadership roles, Wednesday Women, female executives, Oracle Women's Leadership, Oracle Applications Service Excellence, She's So Suite podcast

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Jack Foster is a dynamic CMO who has been steering the marketing team at WorkRamp for over two and a half years. Jack shares how she's nurtured an all-female team along with her approach to balancing a high-powered career with personal life. She also reflects on the challenges and lessons of leading teams during tough economic times, the importance of setting boundaries, and the invaluable lessons of embracing discomfort and seeking help.

Timestamps

0:00 - Preview

1:48 - Intros

8:30 - Path to leadership

15:40 - Evaluating opportunities for career growth

17:55 - Investing in education; getting an MBA

21:19 - Leading colleagues with more experience

24:04 - Hiring the right people for growth

27:17 - Leading through challenging times

32:54 - Empowering women as leaders

36:28 - Balancing work with a support system

40:40 - You can do it too

45:05 - Having a mentor is a blessing

46:35 - Closing

Connect with the guest:

Jack Foster: https://linkedin.com/in/jacquelinewfoster/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

Jack Foster, Leila Srinivasan, WorkRamp, Kristi Faltorusso, women in leadership, female leaders, mentorship, C-suite career, work-life balance, setting boundaries, hiring the right team, leading by example, marketing strategy, company growth, authentic leadership, empathetic leadership, professional success, transparent leadership, career transitions, tech industry, venture-backed startup, leadership skills, career growth

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.