Today Nicole is joined by PPFF Director and Professor at Griffith University, Michael Townsley.

Professor Michael Townsley is a criminologist with a prominent career in crime prevention research. His groundbreaking PhD work illuminated the contagious nature of burglary risk, significantly influencing the field of spatial criminology. As the former head of the School of Criminology and Criminal Justice at Griffith University, Michael’s expertise encompasses crime analysis and retail crime prevention, and of course he is our resident academic at the Profit Protection Future Forum.

Contact Details :

PPFF - https://www.profitprotection.co/

Professor Michael Townsley - https://www.linkedin.com/in/michael-townsley-36097973/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by Nick Trudgett, General Manager Australia/New Zealand & APAC from Gatekeeper Systems.

Founded in 1998, Gatekeeper’s initial loss prevention solution, The Wheel® Cart Containment system, was launched to reduce trolley loss and ensure ample trolleys were available for store patrons. Gatekeeper’s loss prevention and cart containment solutions utilize patented locking technology to put an end to trolley-based shoplifting and shopping trolley loss. Trolley management solutions increase safety and reduce labor costs by maximizing productivity, while simultaneously resulting in a positive store image.

Contact Details :

PPFF - https://www.profitprotection.co/ Gatekeeper Systems - www.gatekeepersystems.com

Nick Trudgett - https://www.linkedin.com/in/nicholas-trudgett-5ba065b/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by the Chairman of Spearpoint Security Group, Ted Devereux. Spearpoint is the IntelliQ partner for the APAC region. The IntelliQ solution provides Retailers with complete visibility of their POS transactions throughout their retail estate and as a result be able to detect and reduce POS fraud. Loss Prevention analytics provides Loss Prevention with transaction patterns and trends which allows them to identify and focus their time and effort on potential POS fraud and as a result, reducing losses and improving overall margins.

Contact Details :

Spearpoint/Intelliq : https://www.linkedin.com/company/spearpoint-security-group/

Ted Devereux - https://www.linkedin.com/in/ted-devereux-a65a2623/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

PPFF - https://www.profitprotection.co/

Today Nicole is joined by Product Marketing Lead for Everseen, Terry Clancy.

Everseen is a technology innovator in Visual AI solutions to help retailers improve their bottom line by minimising shrink, streamlining operations and ultimately, deliver a better customer experience. The technology can be used at checkout lanes, aisles or loading docks, Everseen “helps see the unseen”

Contact details :

Everseen - https://everseen.com/

Terry Clancy - https://www.linkedin.com/in/teclancy/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

PPFF - https://www.profitprotection.co/

PPFF Meeting Registration :

Singapore - https://www.eventbrite.com/e/inaugural-ppff-singapore-meeting-tickets-800393286867?aff=oddtdtcreator

Sydney -https://www.eventbrite.com/e/ppff-sydney-meeting-tickets-800444108877?aff=oddtdtcreator

Melbourne - https://www.eventbrite.com/e/ppff-melbourne-meeting-tickets-800452855037?aff=oddtdtcreator

Auckland - https://www.eventbrite.com/e/ppff-auckland-meeting-tickets-800464830857?aff=oddtdtcreator

Today Nicole is joined by Acting Inspector Alice Carnes from Queensland Police Service.

Alice is in charge of the Crime Prevention Unity for Queensland Police and there is constant media attention about youth crime in Queensland. ORC and recidivist offenders are serious problems for the Australian retail industry. We all know that retail crime disrupts operations, harms staff, impacts customers and erodes profitability. It also seems that retail businesses are prime targets for organised criminal networks and repeat offenders – starting small and building up to larger crimes with a huge impact on community. Contact details :

Queensland Police - https://www.police.qld.gov.au/

LinkedIn -https://www.linkedin.com/company/queensland-police-service/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

PPFF - https://www.linkedin.com/company/7934708/admin/dashboard/

https://www.profitprotection.co/ PPFF Meeting Registration :

Singapore - https://www.eventbrite.com/e/inaugural-ppff-singapore-meeting-tickets-800393286867?aff=oddtdtcreator

Sydney - https://www.eventbrite.com/e/ppff-sydney-meeting-tickets-800444108877?aff=oddtdtcreator

Melbourne - https://www.eventbrite.com/e/ppff-melbourne-meeting-tickets-800452855037?aff=oddtdtcreator

Auckland - https://www.eventbrite.com/e/ppff-auckland-meeting-tickets-800464830857?aff=oddtdtcreator

Today Nicole is joined by Dr Natasha Madon from Griffith University in Queensland.

Natasha is a Senior Lecturer in the School of Criminology and Criminal Justice at Griffith University. Her research interests surround the policing of minority communities and how citizens perceive their treatment by police in both general investigation and counter-terrorism investigations and Natasha’s research also focuses on young people's perceptions of and experiences with various aspects of the criminal justice system, examining how their views relate to broader feelings of trust and legitimacy of criminal justice actors as well as the criminal justice system as a whole.

Contact :

Griffith University - https://www.griffith.edu.au/criminology-institute

Dr Natasha Madon - n.madon@griffith.edu.au Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

PPFF Meeting Registration :

Singapore - https://www.eventbrite.com/e/inaugural-ppff-singapore-meeting-tickets-800393286867?aff=oddtdtcreator

Sydney - https://www.eventbrite.com/e/ppff-sydney-meeting-tickets-800444108877?aff=oddtdtcreator

Melbourne - https://www.eventbrite.com/e/ppff-melbourne-meeting-tickets-800452855037?aff=oddtdtcreator

Auckland - https://www.eventbrite.com/e/ppff-auckland-meeting-tickets-800464830857?aff=oddtdtcreator

Today Nicole is joined by Inspector Kirsten Evans and Matthew Tierney, from NZ Police. Kirsten is the Manager for the Rangitahi (Youth) Prevention for NZ police and Matt is the Manager National Retail Investigation Support Unit.

Retail crime is a significant issue in NZ, impacting more than 92% of Retailers and whilst youth offenders are responsible for only a portion of retail crime, there seems to be a growing trend for youths looking for notoriety on social media which is driving a spike in retail crime.

Contact :

NZ Police - https://www.police.govt.nz/

NZ Police Retail Crime Prevention Program - https://www.police.govt.nz/advice-services/businesses-and-organisations/retail-crime-prevention-hub/retail-crime-prevention

Nicole Smith, Host - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by, Scott Harris, Managing Director, Workforce Resilience. Scott has presented at the PPFF Meeting in Sydney last year but this is the first time on Retales !

After spending 26 years in the Queensland Police Force, Scott now spends his time assisting organisations build greater resilience within their workforce and reduce risk whilst enhancing operational security and safety. Given the recent events at Westfield Bondi, we thought this would be a good opportunity to talk to Scott about managing critical incidents.

Contact information:

For more information on Workforce Resilience, please visit their website https://workforceresilience.com.au/

Guest : Scott Harris - https://www.linkedin.com/in/scott-harris-47b06588/

Host : Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/