• Resilient Workforces = Resilient Futures
    Oct 8 2025

    On today's episode of the podcast, Nicole is joined by Scott Harris, Managing Director at Workforce Resilience AU/NZ.

    Scott was as a police officer in the Queensland Police Service for 26 years and has developed a comprehensive suite of skills to assist organisations to build greater resilience within their workforce& reduce risk whilst enhancing operational security & safety. Since founding Workforce Resilience in 2015, Scott has partnered with some of Australia and New Zealand's leading public and private sector organisations,supporting their leadership teams in the development of contemporary strategies to maintain the safety and security of their workforce and key assets.Contact details :PPFF - https://www.profitprotection.co/

    Scott Harris - https://www.linkedin.com/in/scott-harris-47b06588/Workforce Resilience - https://workforceresilience.com.au/

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

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    40 mins
  • RFID in Retail
    Oct 1 2025

    On today's episode, Nicole is joined by Steven Campbell, Business Unit Director at Checkpoint Systems Australia/NZ. Checkpoint is at the forefront of innovation, driving excellence across industries like retail, fashion, logistics, and more. Through cutting-edge RFID solutions, Checkpoint optimize operations, enhance security, and elevateefficiency. A part of CCL Industries, Checkpoint has a proven track record of successful RF & RFID implementations. Steven and his team collaborate closely with clients to deliver solutions that maximise salesgrowth and define success. With 19 years experience in the retail security/loss prevention and RFID sector, Steven is responsible for driving growth, innovation and operationalexcellence across the business.

    Contact details :

    PPFF - https://www.profitprotection.co/Steven Campbell - https://www.linkedin.com/in/steven-campbell-01102653/

    Checkpoint Systems - https://www.linkedin.com/company/checkpoint-systems/posts/?feedView=all

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

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    49 mins
  • Fraudsters, Cybercrime and Accertify
    Sep 24 2025

    On today's episode, Nicole is joined by Luke Dynan, Vice President & General Manager at Accertify. Accertify is a global leader in fraud prevention, chargeback management & digital identity solutions. Luke leadsa team of industry experts across the Asia Pacific region focused on helping businesses more effectively combat the growing problem of online payment and identity fraud whilst optimising conversion rates and the overall payments experience.

    Contact details :

    PPFF - https://www.profitprotection.co/

    Luke Dynan - https://www.linkedin.com/in/lukedynan/

    Accertify - https://www.accertify.com/

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

    PPFF Elevate Registration - https://lnkd.in/g38UZ2Sv

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    48 mins
  • Agilence, AI and Data
    Sep 17 2025

    Today Nicole is joined by Gareth Davies, Business Development Director at Agilence.

    We are excited to have Agilence join our PPFF sponsorslist in 2025. Agilence is an industry leader in loss prevention and asset protection analytics and reportingsolutions for retailers. Gareth and the Agilence team work closely with clients to implement tailored profit protectionanalytics solutions that address complex challenges for loss prevention.

    Contact details :

    PPFF - https://www.profitprotection.co/

    Gareth Davies - https://www.linkedin.com/in/garethjdavies79/

    Agilence - https://www.agilenceinc.com/Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/PPFF Elevate Registration - https://lnkd.in/g38UZ2Sv

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    32 mins
  • The PPFF Wrap Up - Beyond the Sessions
    Sep 10 2025

    On today's episode Nicole talks to Professor Emmeline Taylor at City, University of London and PPFF Chairman, Neil Redfern about the recent PPFF meetings held in Singapore, Auckland and Sydney and they reflect on the achievements and outcomes from the events.

    Contact details :

    PPFF - https://www.profitprotection.co/

    Professor Emmeline Taylor - https://www.linkedin.com/in/professor-emmeline-taylor-phd-8989b648/

    Neil Redfern - https://www.linkedin.com/in/neil-redfern-845aa014/

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

    PPFF Elevate Registration - https://www.linkedin.com/feed/update/urn:li:activity:7369343502452711426

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    43 mins
  • Analysing Loss Prevention Data Without Being Overwhelmed
    May 21 2025

    Today Nicole is joined by one of our newly appointed PPFF Committee Members and the Business Intelligent Manager at Amazon Australia , Murray Gillin. Murray is a Data Wizz and we are so happy to have an expert Analyst on the PPFF Committee. Steering the helm at Amazon's Security & Loss Prevention team, Murray’s role is marked by a relentless pursuit of excellence in analytics and process optimization. With a proven track record in risk management and operational efficiency, his expertise in BI and data science product management has been instrumental in driving strategic initiatives forward. His team has successfully implemented data-driven solutions that bolster the organization's resilience against operational risks.

    Contact details :

    PPFF - https://www.profitprotection.co/

    Murray Gillin - https://www.linkedin.com/in/murray-gillin-8a931b45/

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

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    42 mins
  • A Conversation with New PPFF Committee Member, Andrew Wolf
    Apr 16 2025

    Today Nicole is joined by Andrew Wolf, Central Loss Manager at Officeworks and one of the newly appointed Committee Members of the PPFF. With a broad range of skills, Andrew has been in the retail sector for over 20 years, having worked at Lincraft, Chemmart and has been at Officeworks for 17 years. He brings a wealth of knowledge and expansive skill set to the Committee. Nicole and Andrew talk about the current retail environment and what it's like working for a big box retailer.


    Contact details :

    PPFF - https://www.profitprotection.co/


    Andrew Wolf - https://www.linkedin.com/in/andrew-wolf-b4042345/

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

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    43 mins
  • Keeping Staff Safe Whilst Reducing Loss
    Mar 12 2025

    Today Nicole is joined by Nick Trudgett, Craig Greenberg,Chief Commercial Officer from Gatekeeper in the US and a very special guest, Michael Lamb, recently retired Vice President of Asset Protection & Safety at Kroger Inc. where he oversaw the strategic and tactical direction related tothe shrinkage, waste control and safety across the Kroger enterprise. Michael has also worked for the world’slargest retailer, Walmart, and the World’s largest DIY retail, Home Depot.

    We talk about retail theft trends in the US, and look at how Kroger deployed the Gatekeeper solution to keep their staff safe whilst reducing loss in their stores.

    Contact details :

    PPFF - https://www.profitprotection.co/

    Michael Lamb - MLamb Consulting Services, LLC

    mike.h.lamb@gmail.com

    Craig Greenberg - https://www.linkedin.com/in/craig-greenberg/

    Gatekeeper Systems - https://www.linkedin.com/company/gatekeeper-systems-apac/

    Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/


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    1 hr and 3 mins