• Episode 4: The Hotel Investor's Guide to Operational Excellence

  • Nov 5 2024
  • Length: 58 mins
  • Podcast

Episode 4: The Hotel Investor's Guide to Operational Excellence

Listen for free

View show details

  • Summary

  • In this episode of the Hotel Investor Playbook, Michael and Nathan dive into the essential topic of hospitality operations, exploring the less-discussed but crucial aspects that drive a thriving hotel business. The conversation reveals how to navigate common operational pitfalls, emphasizing the importance of delivering exceptional guest experiences and building efficient systems. The episode covers a range of topics including the integral role of reviews, leveraging technology, implementing the EOS system, and setting up detailed processes to ensure smooth and scalable operations. Listeners are provided actionable insights and a step-by-step guide on auditing reviews, managing guest experiences, and creating 'wow' moments that lead to financial success and personal fulfillment in the hospitality industry.

    Accountability Tool Link:
    https://www.hotelinvestorplaybook.com/p/accountability-tool/
    Show More Show Less
Show More Show Less

What listeners say about Episode 4: The Hotel Investor's Guide to Operational Excellence

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.