• Episode 142: How Building Journey Orchestrations Creates Better Customer Experiences

  • Aug 18 2023
  • Length: 25 mins
  • Podcast

Episode 142: How Building Journey Orchestrations Creates Better Customer Experiences

Listen for free

View show details

  • Summary

  • In this episode, Sean sits down with Annette Franz, founder and CEO of CX Journey Inc (https://cx-journey.com/). They dive into why Annette started CX Journey and her +30 years of CX experience. They go deeper into her thoughts on customer expansion and retention. Annette gives some great insights on journey orchestration and how marketers can leverage this. Her tone gives off a jovial, astute knowledge on creating great customer experiences. Annette gets deep on why loves routines, her 90s bodybuilding days, any why/how she gets out of the office to recharge. More About Annette. https://www.linkedin.com/in/annette-franz/
    Show More Show Less
Leadership Marketing Economics
Show More Show Less
activate_samplebutton_t1

What listeners say about Episode 142: How Building Journey Orchestrations Creates Better Customer Experiences

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.