In this episode of Grow Business Podcast, Cory Mosley and Lon Graham, dive into one of the five pillars of business growth: "People." With humor and actionable insights, they provide real-world advice for small business owners who may not have the resources of a full HR department.

Discover the "trainable, coachable, replaceable" approach to team development, tailored for maximizing efficiency and addressing common people-management challenges.

Topics Discussed:

• The Five Pillars of Business Growth: A quick overview of mindset, sales, marketing, operations, and people, with this episode’s emphasis on the "People" pillar.
• Hiring and Firing Mistakes: Avoid common pitfalls by learning when to hire slow and fire fast.
• Employee Development Model: Building a strong team through the "trainable, coachable, replaceable" framework.
• Role Clarity & Communication: Tips on defining clear roles, setting priorities, and fostering effective communication in a small business setting.
• Training Program Essentials: Recommendations for developing a simple training program, including mentorship, shadowing, and creating a knowledge base for frequently asked questions.
• Building a Coaching Culture: How to establish a supportive coaching culture with regular communication and goal-setting activities.

Key Takeaways:

• Hiring and firing should be strategic to avoid costly mistakes.
• Developing employees to be trainable, coachable, and replaceable enhances team resilience.
• Clear roles and responsibilities, combined with open communication, are essential for small business success.
• A coaching culture with ongoing feedback helps employees grow and stay aligned with business goals

Resources Mentioned:

• Positioned for Growth™ by Cory Mosley, available on CoryMosley.com

Credits:

• Hosted by: Cory Mosley, Business Growth Strategist
• Co-Hosted by: Lon Graham, Voice of Reason
• Produced by: Willie H.

Disclaimers