• Chief Evangelists, Customer Experience , and Solving Problems with Ethan Beute

  • Nov 15 2020
  • Length: 1 hr and 4 mins
  • Podcast

Chief Evangelists, Customer Experience , and Solving Problems with Ethan Beute

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  • Summary

  • Travis and Kevin talk with Ethan Beute, Chief Evangelist at BombBomb about being a good human, the value of evangelism, the value of video more. Episode Highlights: Good Business comes down to being a good human - Be a better person, team member, and better helper to your customers The power of bringing joy to your work and providing value to your customers  We’re freer to be ourselves than ever before - COVID has accelerated everyone into each other’s lives and homes  Advice for people who are trying to be more comfortable with being themselves The importance of spending time with yourself Do people train their sales reps on cultural linguistics?  Evangelism is necessary as a function in the organization - you’re evangelizing the PROBLEM, not the product How do we evolve from customer service to customer success? How to know when your company is ready to evangelize and stand for something Thing people can do to reconnect with themselves and be more human How you can use video across the entire lifecycle of your customer journey (internal and external) Tweetable Quotes: "If you’re innovating, you either have a solution to a problem that didn’t have a solution before. Or, you have a better solution to a problem that people have been solving."– Ethan Beute "Creativity comes when you unplug from the input and allow the ideas you already have in your mind collide, with the new ideas you're collecting."– Ethan Beute "Would this message be more effective if it was more of an in-person moment than this kind of intellectual exercise of decoding these words and sentences and paragraphs you wrote."– Ethan Beute Links: Ethan Beute: https://www.linkedin.com/in/ethanbeute/ (LinkedIn) Ethan Beute: https://twitter.com/ethanbeute (Twitter) https://bombbomb.com/ (BombBomb) Ethan Beute: Personal https://ethanbeute.com/ (Website)
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