• Brian Oblinger - He lives, breaths and loves community.

  • Jun 18 2020
  • Length: 48 mins
  • Podcast

Brian Oblinger - He lives, breaths and loves community.

  • Summary

  • Brian Oblinger Show Notes
    0:35 We talk about making connections (it's how we met!)
    0:58 Brian Oblinger Introduces himself
    2:10 Talk about your Podcast "In Before The Lock"
    2:15 History behind the name
    2:55 How the podcast got started
    4:44 Are you more focused on the business side of the community?
    5:40 Talk about the area you've helped around business's and community
    6:10 Talks about consulting for a community vendor platform
    6:45 Worked for Ultrix and built a community team and practice
    7:30 Roles Brian's interested in
    9:07 Brian talks about falling "ass-backward into this"
    9:42 Got involved as a superuser in the PlayStation community
    10:15 Works for free!
    10:30 Got hired and started his career
    11:17 History of building community and how it's helped
    12:00 Talk about community as a way to deliver value to customers
    12:40 Talks about community as improving customer experience
    13:20 What kind of challenges do you see companies wanting to get into the community?
    15:05 Community as a sales channel vs. a fan base
    15:15 Community as a servant mentality
    16:40 Using social media as a community
    17:00 Different mindset with these channels
    18:30 Should companies approach the community as a multi-prong, or do they focus on a specific area?
    19:20 Companies focus on support first, but there is so much more fruit
    21:15 I love the lego community
    21:28 What are some communities you admire?
    21:50 Your shot by National Geographic
    22:05 Lots of electric car communities, more passion-based
    22:18 Spotify and music lovers
    22:30 There is a community for everybody
    23:18 With slack anyone can create a community
    23:40 Synchronous chat vs. asynchronous chat
    24:30 Where would you focus if you could fix any community today
    24:40 Facebook, and I'm not afraid to say that.
    25:13 There is a real opportunity to get it right and accelerate  the great stuff they have started
    25:50 One day at Facebook, What would you change?
    27:35 What are you doing to improve yourself?
    28:00 Focusing in on people
    28:36 The podcast of course
    29:11 What advice would you give to someone listening to this now
    29:30 General advice - "don't let it weigh you down."
    31:10 How has the job search been going in this Covid-19 world?
    31:32 Linked in is the best tool
    31:50 Talking to people
    33:45 What advice do you have for someone to utilize their current connections and grow more?
    37:05 What / How do you recommend someone makes that cold connection
    41:33 Brian issues a challenge to you, the listeners!
    42:00 Brian talks about the power of recommendations
    44:13 What are some fun things you do? How do you keep your sanity?
    44:30 Lots of dog walks
    45:53 Brian invites us to CO!
    46:06 What was the last thing Brian bought on Amazon?
    46:38 Closing

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