In today’s special episode, we’re pulling back the curtain to give you an inside look at what it’s like to work with a business manager — from the perspective of my amazing clients, Kris and Rebecca of C&D Tools.

You’ll get to hear their unfiltered take on how working with me has impacted their business, from navigating chaotic beginnings to achieving record-breaking growth. They’re sharing the good, the better, and the surprising benefits that made all the difference.

One key moment? When Kris casually referred to me as their "boss," sparking a transformation in how they approached their business!

• The Power of Purpose-Driven Action: C&D Tools started from a small inconvenience—an unsatisfactory cocktail shaker—and turned it into a full-fledged business by recognizing a gap in the market for quality, American-made shakers.

• The Importance of Team Chemistry: Building a business is as much about relationships as it is about strategy. Kris and Rebecca first connected with Alison during a challenging Kickstarter campaign and stayed loyal despite early setbacks because they valued trust and aligned vision.

• Turning Messy Action into Structured Growth: Kris and Rebecca candidly shared how, early on, the business was disorganized, but implementing structured systems like Trello (despite resistance) transformed the chaos into streamlined efficiency.

• The Value of a Strategic Partner: Rebecca mentioned that having Alison on their team took the weight off their shoulders, helping them focus on growth without being bogged down by daily operational stress. Every weekly meeting turned into a reminder of their "why" and brought renewed energy to the business.

• Immediate ROI from Hiring Help: Their revenue increased by 90% month-over-month after bringing Alison on board, and for the first time ever, they had more money in their bank account than the total of their business loan.

• Unexpected Benefits: Beyond the financial gains, Alison provided the structure and encouragement that reinvigorated Kris and Rebecca’s passion for their business, turning C&D Tools from a stressful endeavor into an exciting journey again.

• Delegation and Scaling: One of the most surprising benefits for the couple was Alison’s ability to build a team around herself, which allowed them to focus on big-picture strategy while she managed day-to-day execution.

This episode is a great reminder that growth doesn’t have to be overwhelming — it just requires the right support. Whether you’re thinking about hiring your first team member or ready to bring in a full-fledged business manager, Kris and Rebecca’s story shows that the right partnership can transform not just your bottom line, but also your experience as a business owner. Ready to get out of the weeds and take your business to the next level? Let’s chat and see how we can create a sustainable and scalable strategy that aligns with your vision!