Struggling with team recognition? In this episode of the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss tackle a complex yet common challenge in veterinary practice management: how to implement appreciation programs that resonate with everyone. Inspired by a mailbag letter from a practice leader, they dive into why appreciation programs can sometimes miss the mark and offer practical strategies for making them more inclusive and effective. If you’ve ever tried to do something kind for your team only to face unexpected criticism, you’re not alone. This blog breaks down the situation, mindset, action steps, and takeaways to help you navigate the often emotional terrain of team appreciation.

Take Your Veterinary Leadership to New Heights!

Looking to create a thriving, high-performing team? The Leadership Essentials Certificate is your all-in-one guide to elevating your practice. With 8 CE hours packed into an on-demand format, this program is tailored for veterinary leaders like you—whether you’re an owner, manager, or team lead. Discover practical strategies to build collaboration, foster a positive work environment, and lead with confidence. Uncharted members get free access, making this the perfect time to invest in your leadership growth. Don’t wait—start today and see the impact on your team and practice!

Get started now: https://unchartedvet.com/certificates/

Master Conflict Resolution and Build Stronger Teams!

Let’s face it—conflict happens. From front-vs-back team dynamics to tense moments in the clinic, disagreements can disrupt the workplace. But with the right tools, they can also be powerful opportunities for growth. That’s where the Conflict Resolution Certificate comes in. This program is designed to help your entire team—managers and staff alike—navigate tough conversations with confidence. Learn how to turn tension into teamwork, strengthen communication, and foster a culture of collaboration in your practice.

Uncharted members get exclusive access! Ready to transform conflict into progress?

Learn more and access the program here: www.unchartedvet.com/conflict

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag