"When trust is low, in a company or a relationship, it places a hidden "tax" on every transaction: every communication, every interaction, every strategy, and every decision is taxed, bringing speed down and sending costs up. I experience that significant distrust doubles the cost of doing business and triples the time it takes to get things done." - Stephen Covey.

Companies that already provide a basic level of customer service can survive a recession. Still, those companies that go above and beyond will excel during these often hard economic times. Everything from your customer service to your sales funnel to your service offerings must be audited to ensure you provide the best service.

🤎 Thank you for tuning in! Please help me reach more local small business owners and solopreneurs by following the show and leaving a rating on ⁠Spotify⁠ or a review on ⁠Apple Podcasts⁠.

🔗 Mentions & Affiliates:

⁠Affiliate Disclaimer⁠

📌 Important Links:

-- Subscribe to ⁠The SoVerve Way Newsletter⁠⁠, our monthly email newsletter list.

-- Enjoyed this episode? Read ⁠The SoVerve Annex⁠⁠, a blog for local small business owners.

-- ⁠Learn more about our podcast⁠⁠ or learn more ⁠for information about becoming a guest⁠.

-- For marketing and business tools and resources, visit our ⁠Preferred Vendors⁠⁠ page.

💻 Let’s Get Social:

⁠⁠Website⁠⁠ // ⁠⁠Instagram⁠⁠ // ⁠⁠Facebook⁠⁠ // ⁠LinkedIn⁠⁠

⚙️ Feedback & Questions: Would you like me to cover a specific topic on the show? Please email me at hello@soverve.com.