I'm thrilled to dedicate my first podcast episode of 2025 of the My Curious Colleague Podcast to Front Line Agents in the Contact Center.

🌟 This week, I sat down with @Beryl Krinsky, Founder of @B.Komplete to explore mindfulness practices and their role in supporting mental health, especially in high-stress environments like contact centers.

From navigating the challenges of corporate wellness to launching her own school, Beryl brings a wealth of experience and wisdom. Together, we discussed simple yet impactful ways to incorporate mindfulness into daily routines—whether you're a contact center agent, a business leader, or just someone seeking balance.
💡 Highlights include:
🔹 The "Five Senses Practice" to instantly reduce stress.
🔹 The surprising health benefits of mindful breathing.
🔹 Practical tips to fit mindfulness into a busy day—even in 10-second intervals!

This episode is perfect for anyone curious about making mental wellness a priority in 2025. Let’s start the year with intention and simplicity!

📖 Listen to the full episode and let me know in the comments: How do you practice mindfulness in your day-to-day life?
#mindfulness #podcast #consumerrelations

TIP: mark this episode about midway thru and work thru a mini mindfullness exercise with Beryl guaranteed to make you feel good...!