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Digital Operations

By: Michael Greenberg and Brandon White
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  • Summary

  • Join us as we talk about Digital Operations, AI and Automations. Digital Operations is the discipline of designing, implementation, and educating an organization’s digital tools and processes. It involves bringing together automation, AI, global talent, remote work, and other digital technologies to streamline operations, optimize processes, reduce manual work, improve data quality, maximize knowledge work, and enhance the employee experience. At its core, digital operations digitizes and automates routine business processes to boost efficiency. It requires both an understanding of the business context as well as the technical possibilities. Digital operations spans across departments, requiring a mix of business operations and technology skills.
    Copyright 2024 Michael Greenberg and Brandon White
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Episodes
  • What is Digital Operations - The Definition in the Modern Day of AI

    What is Digital Operations - The Definition in the Modern Day of AI
    Jul 3 2024

    In the first episode of the Digital Operations Podcast, hosts Brandon White and Michael Greenberg delve into the evolving definition and crucial importance of digital operations in the modern business landscape. They discuss how digital operations encompass the integration and management of AI, automation, and global talent across various departments, highlighting its role in bridging gaps within organizations.

    The conversation touches on the need for thorough documentation of processes and the challenges businesses face in implementing effective digital operations. They emphasize the roles of different specialists, including architects, project managers, and automation experts, in ensuring seamless and efficient business operations.

    • 00:00 Introduction to Digital Operations Podcast
    • 00:23 Defining Digital Operations
    • 03:44 Challenges in Implementing Digital Operations
    • 05:21 Importance of Documentation in Digital Operations
    • 06:58 Role of Digital Operations Teams
    • 10:53 Architects and Draftsmen in Digital Operations
    • 17:01 Conclusion and Final Thoughts

    Mentioned in this episode:

    https://www.3rdbrain.co/

    https://www.3rdbrain.co/
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    20 mins
Leadership Management Economics
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