Liz Osborne
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Liz Osborne

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Award-winning author, Liz Osborne, loves to dig deep, whether it’s into her family history (yes, Great-grandpa William really was murdered!), her flower beds and berry patches, or investigating hospital patients complaints. The Robyn Kelly Mysteries are based on Liz’s years as a patient relations manager for a large healthcare organization in western Washington. But Liz never faced the challenges Robyn is confronted with – murder and mayhem in this sometimes shocking, sometimes humorous amateur sleuth mystery series. Robyn does her best to create order amidst chaos while events challenge her views of herself and the world around her. Booklist said about Masquerade, “Robyn is a likeable character and an engaging narrator. Novelist Osborne effectively intersperses interesting details about hospital routines and patient-relations work into the story.” Publishers Weekly called Dirty Laundry, the second book in the series, a “delightful...clean-as-a-whistle cozy.” Liz is published in both fiction and non-fiction. Her book, Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery, is considered a primer on the subject. She lives near Seattle with her husband and two dogs. Visit her website at www.lizosborne.com
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