Customer Care

Product list
    • How to Create an Effective Customer Focus
    • By: Sarah Cook
    • Narrated by: Karen Cass
    • Length: 10 hrs and 56 mins
    • Release date: 30-11-2017
    • Language: English
    • Not rated yet
    • In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company....

    Non-member price: $33.99 or 1 Credit

    Sale price: $33.99 or 1 Credit

    • The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients
    • By: Ruby Charitys
    • Narrated by: Jesse Gross
    • Length: 17 mins
    • Release date: 30-04-2019
    • Language: English
    • Not rated yet
    • This audiobook will discuss in-depth how you can get and keep loyal customers. It will show you what your potential customers expect to see at a high-quality business....

    Non-member price: $5.99 or 1 Credit

    Sale price: $5.99 or 1 Credit

    • 48 Rules for Strategic Customer Care
    • By: Anne MacKeigan
    • Narrated by: Sean Pratt
    • Length: 3 hrs and 56 mins
    • Release date: 01-11-2018
    • Language: English
    • Not rated yet
    • What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System....

    Non-member price: $16.99 or 1 Credit

    Sale price: $16.99 or 1 Credit

  • Non-member price: $5.99 or 1 Credit

    Sale price: $5.99 or 1 Credit

    • Customer Care, Customer Service
    • By: Ruby Charitys, Anne M. Bacal
    • Narrated by: Jesse Gross, Nick Dolle
    • Length: 39 mins
    • Release date: 19-11-2020
    • Language: English
    • Not rated yet
    • Almost every business depends on its customers and your one is probably no different. Without the customer there is no order and without the order there is no profit. It's easy to see how a business could quickly fold without great customer service at its core....

    Non-member price: $10.99 or 1 Credit

    Sale price: $10.99 or 1 Credit

    • Leadership Behavior Strategies for Continuous Improvement in Healthcare
    • By: John Toussaint, Kim Barnas, Emily Adams - contributor
    • Narrated by: Kyle Tait
    • Length: 5 hrs and 37 mins
    • Release date: 14-07-2021
    • Language: English
    • Not rated yet
    • Health care is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • Proven, Cutting-Edge Ideas Your Competitors Are Probably Not Using
    • By: Kris Murray
    • Narrated by: Kris Murray
    • Length: 2 hrs and 33 mins
    • Release date: 12-05-2022
    • Language: English
    • Not rated yet
    • The goal of this book is to hand you easy-to-implement ideas that can help you get fully enrolled in your early childhood program, with a waiting list. And not just any old ideas - these are the 77 best ideas and strategies we use consistently....

    Non-member price: $9.99 or 1 Credit

    Sale price: $9.99 or 1 Credit

  • Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 03-08-2021
    • Language: English
    • Not rated yet
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Non-member price: $24.99 or 1 Credit

    Sale price: $24.99 or 1 Credit

    • How Compassionate Connected Care Can Improve Safety, Quality, and Experience
    • By: Christina Dempsey
    • Narrated by: Caroline Miller
    • Length: 7 hrs and 14 mins
    • Release date: 27-07-2021
    • Language: English
    • Not rated yet
    • Christina Dempsey, a 30-year healthcare veteran and patient-experience thought leader, argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM....

    Non-member price: $21.99 or 1 Credit

    Sale price: $21.99 or 1 Credit

  • Non-member price: $9.99 or 1 Credit

    Sale price: $9.99 or 1 Credit