Showing results by publisher "Phoenix Books" in Business & Careers

Is verbal abuse ruining your business, your personal life, or even your physical and emotional health? With a little help from Suzette Haden Elgin, you won't have to put up with it anymore. She'll show you how to create an environment in which verbal abuse almost never happens, and how to take complete control of your language behavior. Once you've mastered the techniques, you'll be able to defuse a verbal attack before it can even be completed, and deal effectively with the rare attack that cannot be avoided.

Whether on the job or at home, we've all yearned for a way to simplify our lives and become more organized. In A Simpler Way, authors Margaret J. Wheatley and Myron Kellner-Rogers use the latest scientific research to develop new structures to help us become more cooperative, creative, and free. By simplifying our individual worlds, Wheatley and Kellner-Rogers explain that we will inevitably increase our self-assurance, resulting in a continuous cycle of creativity, accomplishment, and learning.

When Ted Turner started out in business, he owned a small billboard company in rural Georgia. Over the decades, he built a multi-billion empire that included CNN, Turner Classic Movies (TCM), MGM studios, and the Atlanta Braves. Risk-taking, careful planning, and steely determination are the hallmarks of this brash, outspoken, and wildly successful media mogul. On the other side of the world, his counterpart—Australian-born Rupert Murdoch—began with one small newspaper and parlayed it into more than 100 newspapers and magazines around the globe.

While today's technological, social, and economic changes have helped the business world, they have also increased anxiety for employees, business owners, and especially managers. Experts Ken Blanchard and Michael O'Connor offer practical, proven solutions to help managers and their organizations reduce pressure while enhancing productivity.

This live seminar covers relationships: between husbands and wives, children and their parents, and employers and employees. Those who have learned to play the negotiating game well relieve tensions, substantially improve communications, and solve many day-to-day problems. With his trademark humor and irreverent style, Cohen uses stories, metaphors and real-life examples to inspire listeners to reflect upon their own personal behavior and experience to take charge of negotiating anything!

Michael Levine shows how to get media exposure without hiring an expensive publicist. In clear, concise, and practical language, he explains the procedures he uses every day to get press for major stars. He tells how his techniques can be adapted to fit a small budget and be effective for any kind of company seeking publicity.

Master negotiator and New York Times bestselling author of You Can Negotiate Anything Herb Cohen says, "Negotiation is the game of life." With his signature humor and self-deprecating style, Cohen explains how to learn powerful yet subtle negotiating ploys to help in business, career, and even family relationships. With his extensive international negotiating experience and unique presentation style, Herb offers this essential guide to the art and practice of negotiation in the 21st century.

Rapid change defines the world around us, requiring a more effective type of organization. New discoveries change our understanding of how the world works, and Margaret J. Wheatley shows us how the “new science” can lead to a powerful new view of the business world. Our world has become nonlinear and filled with constant transition, and this new understanding can be applied to the way we organize work, people, and our lives. Wheatley invites us to transform our way of thinking and adapt ourselves—and our companies—to the 21st century by offering a new way of thinking.

Thirty-five years ago, Wayne Huizenga rose before the sun to run his garbage collection route. Today, the sun never sets on the international Blockbuster Video empire he created, and he has emerged from the spoils of the Paramount/Viacom merger one of the most powerful and wealthy figures in the entertainment and sports businesses.

The quality movement prompted many companies to question their entire way of operating. To understand and profit from the concept of Total Quality Management, companies must pay particular attention to the first word in the phrase: total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes. This management model is customer-driven and focuses on systems thinking.

Getting it Done explains how you can: best help a group formulate a clear vision of the results they want; suggest a course of action; learn from past experiences; ask questions effectively; offer ideas that will be heard, and influence the actions of other through your own behavior. The invaluable skills of lateral leadership enable you to achieve the ultimate goal-successful collaboration.

Jennings and Haughton traveled the globe and penetrated the world's fastest companies to witness the methods used by quick, dominant leaders in business ranging from retail sales to fast food, from financial services to communications. If you want to think faster, all the information you need is here. You'll find lessons from the speediest international companies on how to become faster than anyone else in today's ever-changing business world.

Looking for career advice, tips on how to write a resume, improve interview skills, or dress for success? Then this is not the book for you. But if you're willing to take charge of your career and be responsible for the choices you make, then get ready to take yourself to the top."

The ups and downs of negotiating can be challenging. Changes in the international scene—such as multi-cultural work teams and foreign outsourcing—place negotiating skills in high demand. Expert negotiator Herb Cohen views the world as a huge negotiating table, describing the art of compromise not as a competition but rather as the art of offering choices.

John H. Johnson, the remarkable entrepreneur who founded the Ebony publishing empire, tells the story of his success. The wealthiest African-American in the US today, Johnson shares his rags to riches saga, from the many obstacles that confronted him to his ultimate triumph.

Studies show that companies waste millions of dollars on team building, benchmarking, and other quality initiatives. Yet so many save millions with the same initiatives. What makes the difference? Total Quality Management—integrating initiatives into a systematic quality improvement process.

In today's workplace, managers must be able to accept accountability for the overall well-being of the company, yet also be able to give up the need to control or be controlled by others. Author Peter Block discusses ways to create a new kind of workplace, where every employee thinks and acts like an owner, by integrating management with workers to increase productivity.

In Hope Is not a Method, Sullivan and co-author Colonel Michael Harper tell us how they kept the army well-trained and equipped for traditional functions while preparing it for a wide range of new and complicated missions, all in the midst of a dramatic reduction in both human and financial resources. Their approach is based on continuity and change: maintaining their focus on the army's historic vision and values while introducing new problem-solving techniques and training methods.

Invaluable techniques for top achievers - how to communicate ideas effectively, strengthen your self-confidence, and motivate others.

In this powerful program, two of America's top communications experts provide you with the practical techniques and strategies you need to conduct a winning conversation in any business or social situation. Using realistic dialogues, they demonstrate how to employ the art of conversation to enhance your job performance...be at ease and enjoy yourself at social events...persuade and motivate others...and build your communications skills and confidence.