Showing results for "David Ellis" in Conflict Resolution & Mediation
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The Accord Agent: Managing Intense, Problematic Social Interactions Within Business Environments
- By: Ellis Amdur, Robert Hubal
- Narrated by: David Risley
- Length: 8 hrs and 43 mins
- Unabridged
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No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?
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The Accord Agent: Managing Intense, Problematic Social Interactions Within Business Environments
- Narrated by: David Risley
- Length: 8 hrs and 43 mins
- Release date: 07-02-2022
- Language: English
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Non-member price: $26.99 or 1 Credit
Sale price: $26.99 or 1 Credit
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