In this podcast episode, host Diana Kawarsky has an insightful conversation with renowned leadership strategist and author Dan Pontefract. They explore the meaning of confidence and its relationship with feedback and recognition. They highlight the limitations of annual performance reviews and employee engagement surveys, proposing a more effective approach to having frequent and meaningful conversations about performance and engagement. Dan emphasizes the value of empathy in building confidence and suggests using data and surveys to evaluate empathy levels within organizations. They also delve into the significance of trust and empathy in the workplace, especially in the context of the hybrid work environment. Dan introduces his innovative concept of the "four-day hybrid way," which combines a four-day workweek with a hybrid working method. Overall, they emphasize the importance of timely feedback, trust, and empathy in nurturing confidence and achieving success.

Today's Selected Questions

1. How do you define confidence?
2. Where have you seen or experienced empathy in your career?

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