• What To Say & What To Send In Property Management

  • By: Lee Woodward
  • Podcast

What To Say & What To Send In Property Management

By: Lee Woodward
  • Summary

  • Welcome to What to Say & What to Send in Property Management, the essential podcast for career-driven property managers in the real estate industry. Join hosts Lee Woodward and Nathan Pensini as they explore the challenges and opportunities faced by property management professionals.

    Each month, we tackle key industry topics that matter most to you. Through insightful interviews with experienced practitioners, we deliver practical solutions and actionable advice on what to say and send in your day-to-day operations. We aim to equip you with hands-on skills and knowledge that you can immediately implement.

    Whether you’re just starting or looking to sharpen your expertise, this podcast serves as a fundamental resource designed for property managers at the street level. Tune in for a transformative audio-learning experience that will empower you to excel in your caree

    © 2025 What To Say & What To Send In Property Management
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Episodes
  • 02 The Value Of Renovations
    Apr 3 2025

    Welcome back to another episode of our property management podcast! Join Nathan as he chats with the insightful Corissa Sorbello from Refurb to Invest. Corissa shares her expertise on strategic renovations to help landlords maximize rental income and build equity. With over 12 years of experience, she reveals the importance of understanding a landlord's goals and the potential of their properties.

    In this episode, they discuss the challenges property managers face in coordinating renovations and how Corissa's approach fills the gaps in property management. From assessing the right level of renovation to enhancing property appeal for tenants, they explore how to unlock hidden potential in rental properties.

    Tune in as they uncover the secrets to effective property investment planning and the benefits of collaboration between property managers and renovation specialists. This conversation is packed with valuable insights for landlords and property managers, ensuring everyone walks away with actionable strategies to enhance their real estate portfolios.



    Supporting Partners

    Detector Inspector
    Ensure compliance and safety with Detector Inspector–Australia’s leading provider of smoke alarm, gas, and electrical safety services for rental properties. Trusted by property managers and landlords, they help keep homes safe and up to standard.

    Connectnow
    Make moving seamless with Connectnow—the stress-free service that helps tenants and homeowners set up electricity, gas, internet, and other utilities in just one step. Skip the hassle and get connected quickly at connectnow.com.au.


    Discover more:

    • Next Events
    • The Complete Property Management Day
    Show More Show Less
    19 mins
  • 01 Arrears Management
    Mar 8 2025

    Episode 1: What to Say & What to Send in Property Management

    In this inaugural episode of "What to Say & What to Send in Property Management," hosts Lee Woodward and Nathan Pensini dive into the essential skills and tools needed for effective property management communication. Lee introduces Nathan, who recently joined Lee Woodward Training Systems and Services after serving as a Director of Property Management. The episode emphasizes the importance of gaining visibility, generating new business, and maintaining compliance while managing properties effectively. Nathan shares insights on what to say and send during critical interactions, particularly in handling arrears. He discusses the value of discovery calls, how to approach difficult conversations with tenants and the importance of documentation and follow-up communication. As the episode wraps up, Lee and Nathan highlight the significance of clarity and mutual expectations in property management processes. Listeners can look forward to insights on technology developments in property management and an upcoming guest property manager in future episodes. Join Lee and Nathan as they embark on this journey to empower property managers with the knowledge and skills they need to excel in their roles.



    Supporting Partners

    Detector Inspector
    Ensure compliance and safety with Detector Inspector–Australia’s leading provider of smoke alarm, gas, and electrical safety services for rental properties. Trusted by property managers and landlords, they help keep homes safe and up to standard.

    Connectnow
    Make moving seamless with Connectnow—the stress-free service that helps tenants and homeowners set up electricity, gas, internet, and other utilities in just one step. Skip the hassle and get connected quickly at connectnow.com.au.


    Discover more:

    • Next Events
    • The Complete Property Management Day
    Show More Show Less
    13 mins

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